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Maersk

MGF Senior Process Expert

Posted 9 Days Ago
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In-Office
600116, Alandur, Tamil Nadu, IND
Senior level
In-Office
600116, Alandur, Tamil Nadu, IND
Senior level
Coordinates freight transportation by connecting customers and carriers, planning loads, sourcing carriers, negotiating rates, tracking shipments, and resolving exceptions. Maintains accurate TMS updates and data integrity while following SOPs and service targets. Manages delays, missed pickups, delivery failures, appointment scheduling, and customer escalations. Collaborates with carriers, customers, and internal stakeholders in a fast-paced operational environment and works permanent night shifts.
The summary above was generated by AI
Should be adaptable to a fast-paced operational environment, willing to work permanent night shifts.
Should ensure accurate and timely updates in Transportation Management Systems (TMS), maintain data integrity, and comply with established SOPs and business guidelines.
Should demonstrate ownership in managing exceptions, including delays, missed pickups, delivery failures, appointment scheduling, and customer escalations.
Should be able to effectively communicate and collaborate with carriers, customers, and internal stakeholders to ensure seamless transportation execution.

Freight Brokerage Specialist is responsible for coordinating and managing transportation services by connecting customers with carriers to ensure timely, cost-effective, and reliable movement of freight. The role involves load planning, carrier sourcing, rate negotiation, tracking, issue resolution, and delivering an excellent customer experience while meeting operational and service-level targets.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]. 

Maersk Chennai, Tamil Nadu, IND Office

104/29, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu, India, 600006

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