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US Bank

Operations Manager

Posted 3 Days Ago
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In-Office
Chennai, Tamil Nadu, IND
Senior level
In-Office
Chennai, Tamil Nadu, IND
Senior level
Lead commercial lending operations, syndicated loan servicing, and quality control. Manage and develop a team, ensure regulatory compliance, process accuracy, risk oversight, stakeholder collaboration, and continuous process improvement to deliver operational excellence and customer service.
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At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Roles & Responsibilities:

  • The Commercial Lending Operations, Quality Control & Syndications Manager leads operational functions supporting commercial lending transaction processing, syndicated loan servicing, and quality control activities.

  • The position ensures timely and accurate execution, compliance with regulatory and internal control requirements, and delivery of exceptional customer service. Responsibilities include team leadership, performance management, employee development, stakeholder collaboration, risk mitigation, and continuous process improvement.

  • Required qualifications include a minimum of three years of people-leadership experience, strong commercial lending knowledge, project management capabilities, and excellent communication skills.

  •  Banking and Financial Services experience is mandatory. Core responsibilities include operations management, transaction processing, quality review, and risk oversight.

  • Key partnerships involve Loan Booking, Quality Control, and onshore operational teams. Top priorities include Loan IQ, Syndications, Quality Control, and Risk Management.

  • Onboarding includes three weeks of leadership training followed by three weeks of role-specific training.

Qualifications & Experience:-

  • Bachelor’s degree or equivalent professional experience.

  • Banking and Financial Services experience is mandatory.

  • Minimum 3 years of leadership experience managing operational teams. Overall 8 years of relevant experience

  • Strong knowledge of Commercial Lending Operations, Loan IQ, Syndications, Quality Control, and Risk Management.

  • Excellent communication, stakeholder management, analytical, and project management skills.

  Preferred Skills:

  • Preferred systems knowledge includes MS Office, Loan IQ, and AFS.

  • Success will be measured through operational excellence, quality outcomes, stakeholder satisfaction, risk management effectiveness, and achievement of business objectives..

Work Mode:-

5 days from Office

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

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