Quess Corp Logo

Quess Corp

Operations Manager

Reposted One Month Ago
Be an Early Applicant
In-Office
Chennai, Tamil Nadu, IND
Mid level
In-Office
Chennai, Tamil Nadu, IND
Mid level
Lead and coach a team to achieve 100% client retention, on-time collections, and full audit compliance. Maintain client relationships through regular face-to-face meetings, resolve issues promptly, provide continuous team training, and produce reports and dashboards using advanced Excel.
The summary above was generated by AI

Dear Colleague,

I am looking for an dynamic person to lead my team and to guide them towards success.

You should be able to interact with clients and ensure 100% retention through:

  • regular face to face meetings
  • On-time issue resolution
  • constant training to associates/team members

Your KRA would be:

  • 100% Client retention
  • 100% on-time Collection
  • 100% compliance score (Internal & External Audits)

What is expected out of you:

  • Proactive in approach
  • Clear communication
  • Excellent with Numbers
  • Advanced Excel User (Dashboards & Reports).

If the above descriptions suits you, please reach me out.

Similar Jobs

7 Days Ago
In-Office
Mid level
Mid level
eCommerce • Food • Logistics • On-Demand
Leads area managers and multi-hub delivery operations across assigned regions. Oversees delivery fleet performance, logistics, customer satisfaction, staffing, training, schedules, cost analysis, process improvements, compliance, dispute resolution, and payout structures. Partners with strategy and implementation teams to improve fulfillment, service levels, retention, and operational efficiency while coaching managers and ensuring consistent hub execution.
16 Days Ago
In-Office or Remote
India
Senior level
Senior level
Software
Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.
7 Hours Ago
In-Office
Chennai, Tamil Nadu, IND
Senior level
Senior level
Fintech
Manage mortgage operations across assigned functions or regions, ensuring quality service, regulatory compliance, and effective support for internal and external customers. Lead teams by setting goals, providing feedback, measuring performance, and building accountability. Oversee operational policies, procedures, systems, and process improvements while managing customer relationships and multiple priorities.

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account