Provide cross-functional production support for operations: process payments and claims, perform data entry, document indexing, quality checks, research exceptions, interact with vendors and internal teams, and maintain loan/customer records while meeting productivity and compliance standards.
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionThis is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to payment transactions or claim processing, data entry, archiving, researching, troubleshooting and vendor/client interaction. May have direct contact with 3rd party vendors and / or external customers. Researches exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions
Basic Qualifications
- Bachelor’s degree in any discipline
- Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams
Preferred Skills/Experience
- Perform document indexing and image-based data review activities.
- Conduct quality checks to ensure accuracy and completeness of processed information.
- Validate customer and loan-related data across multiple systems.
- Perform data entry and maintenance activities with high accuracy.
- Investigate and resolve processing exceptions and errors.
- Maintain loan files, customer records, and operational documentation.
- Process customer payments and account updates according to established procedures.
- Support payoff processing and account maintenance requests.
- Research and resolve operational inquiries.
- Ensure compliance with company policies, operational procedures, and regulatory requirements.
- Meet established productivity and quality targets.
- Collaborate with internal operations teams and cross-functional service lines.
- Good verbal and written communication skills
#LI-DNI
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
Similar Jobs
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide B2B customer service for corporate and legal services: respond to client inquiries, process and fulfill legal document orders across jurisdictions, maintain customer records, manage portfolios, and support EMC/EPS projects while navigating multiple systems accurately.
Top Skills:
EmcEpsMS OfficeNavigatorSalesforce
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Quality Engineer role within Magna's Mechatronics, Mirrors & Lighting group. Support product quality, collaborate with design and manufacturing teams, and contribute to continuous improvement and compliance for automotive mechatronics and lighting systems.
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Senior client-facing leader who drives large-scale enterprise data transformation programs for financial services, owning delivery, governance, stakeholder engagement, migration, MDM/reference data, data quality, remediation, and mentoring global teams to meet aggressive timelines and quality targets.
Top Skills:
Data GovernanceData MigrationData QualityEnterprise Data ModernizationMdmReconciliationReference Data
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
