Tata Tele Business Services Jobs

Partner Manager - Gold

Tata Tele Business Services

Partner Manager - Gold

Reposted Yesterday

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In-Office

Chennai, Tamil Nadu, IND

Mid level

In-Office

Chennai, Tamil Nadu, IND

Mid level

Manage and enable channel partners to drive new business and customer satisfaction for telecom services (PRI, MPLS, SIP trunk, mobile, data center, toll-free). Own partner productivity, business planning, training, demand-generation programs, deal support, policy adherence, and regional competitive/product focus to achieve growth and EPPC targets.

The summary above was generated by AI

Key Relationships

External: Customers, Channel Partners, FOS

Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network.

Key Result Areas:

Product: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER

SERVICES/TOLL FREE

New business acquisition through partners Customer Satisfaction and Channel Satisfaction

Addition of new logos as per AOP Quality of funnel and Growth

Driving EPPC (Existing Product per Customer)

Responsibilities:

Enabling partners and customers with service support from TTL

support functions

Controlling Channel & Channel Partner Manpower (FOS) attrition.

Ensuring completion of Business Planning with all active channel partners before 8th of every month.

Driving the capability building plan with partners by ensuring timely trainings for various parameters

Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.

Assisting the Partners in Large deal Closures by accompanying them for Customer calls

Ensuring Channel Policy Adherence and Processes in the assigned territory

Facilitating the issue resolutions at customer end through partners and support teams, if any.

Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer)

Sales through the Channel Partners

Responsible for Channel partner productivity and their ROI

Keep Abreast with Competitive activities in the region

Segment wise product focus to drive new business

Capabilities and competencies:

Understanding of wireless & wire line telecom solutions

Good Oral and Written Presentation skills

Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance.

Innovative and flexible in strategising GTM Approach

Flexible for learning new products and processes

About Us

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

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