The Partner Manager drives partner revenue and customer satisfaction through training, deal support, and strategic planning, managing telecom solutions and channel partners.
Job Description Role Title Partner Manager - Regular Business Unit SME Business Function Indirect Sales Department Indirect Sales Reporting Structure CA2 if any Grade/Level: Manager/Sr. Manager Key Relationships/Key Customer External: Customers, Channel Partners, FOS Internal : Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network Span of control: Geographic : Pan India No. of reports (direct & indirect)- if any : Why position exists? Responsible to drive partners for revenue enhancement and extending TTL reach through new acquisition Job Responsibilities Enabling partners and customers with service support from TTL support functions Controlling Channel & Channel Partner Manpower (FOS) attrition Ensuring completion of Business Planning with all active channel partners before 8th of every month. Driving the capability building plan with partners by ensuring timely trainings for various parameters Assisting the Partners in Large deal Closures by accompanying them for Customer calls Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc. Ensuring Channel Policy Adherence and Processes in the assigned territory Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer) Should be able to build new large high revenue accounts Responsible for Channel partner productivity and their ROI Keep Abreast with Competitive activities in the region Key Result Areas Product: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE New business acquisition through partners Customer Satisfaction and Channel Satisfaction Addition of new logos as per AOP Driving EPPC (Existing Product per Customer) Quality of funnel and Growth Necessary Preferred Skills/ Capabilities and competencies Understanding of wireless & wire line telecom solutions Innovative and flexible in strategising GTM Approach Good Oral and Written Presentation skills Flexible for learning new products and processes Strong cross functional skills to collaborate with commercial, program managerment, Technology and Finance. Qualification Graduate + MBA (Mktg) Or Engineering Graduate Overall Work Experience 8-10 Years Age (Optional) Essential Requirement Experience of Enterprise Selling/ B2B sales/ managing large Channels Should have sound Achievements and Recognitions from Previous Roles. Behavioural Attributes Prefered Industry Telecom / EBPAX (like-Panasonic/Samsung/Avaya) / Large System Integrators (like Wipro, HCL) / Software Selling Companies
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
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