Payroll Specialist

Payroll Specialist.
Location: Chennai, India (Hybrid based in Chennai, requiring a minimum of 2 days per week in the office.)

Toast is on a mission to build the all-in-one platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Join our Global Payroll team to contribute to building and managing a world-class payroll operation.

As an International Payroll Specialist, you will be responsible for overseeing the day-to-day payroll operations for the APAC region. This role is key to ensuring accurate, timely, and compliant payroll processing across multiple countries, while partnering with internal stakeholders and external payroll vendors.

• Manage end-to-end payroll operations for the APAC region, Manage India payroll operations & supporting other APAC payrolls as needed,

• Ensure accurate and timely processing of payroll, including reviewing inputs, outputs, and statutory compliance (PF, ESI, PT, LWF, income tax, etc.).

• Act as the primary liaison with external payroll vendors, ensuring adherence to SLAs and driving operational excellence.

• Review and validate payroll inputs and outputs, providing guidance and final approvals before processing.

• Respond to and resolve complex payroll-related inquiries from employees with a focus on excellent customer service.

• Support internal and external audits by providing documentation and ensuring audit compliance.

• Identify process improvement opportunities and implement solutions to enhance efficiency, accuracy, and compliance.

• Maintain comprehensive and up-to-date payroll documentation, including process flows, procedures, and internal controls.

• Utilize payroll and HRIS systems—particularly Workday and CloudPay—to streamline operations and improve data management.

• Analyze payroll data to identify trends, resolve discrepancies, and fulfill reporting needs.

• Ensure confidentiality and data protection of all payroll-related information.

• Collaborate cross-functionally with HR, Finance, and Legal teams to ensure seamless operations and compliance.

• Participate in testing and implementing system upgrades and enhancements related to payroll platforms.

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.

• 3+ years of hands-on experience in payroll administration with strong exposure to India payroll (a must) and working knowledge of other APAC payrolls (a plus).

• Demonstrated experience working with outsourced payroll vendors and managing vendor relationships.

• Strong Excel skills, including advanced formulas and data analysis.

• Hands-on experience with CloudPay is highly preferred.

• Solid analytical and problem-solving skills with strong attention to detail.

• Excellent communication skills—both written and verbal—with the ability to engage across all levels of the organization.

• Prior experience with SOX audits and compliance requirements.

• Proven ability to manage confidential information with integrity and discretion.

• Self-motivated with the ability to work independently in a fast-paced, deadline-driven environment.

• Experience using Workday HRIS is highly desirable.

• In-depth knowledge of Indian payroll regulations; familiarity with additional APAC countries is a plus.

Toast offers a competitive compensation package and a comprehensive set of benefits to support your overall well-being. We are committed to fostering a flexible and inclusive environment that supports every Toaster’s personal and professional growth.

👉 Learn more about our benefits: https://careers.toasttab.com/india-benefits