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Walmart Global Tech

Principal, Technical Program Manager

Posted 4 Days Ago
Remote
Senior level
Remote
Senior level
Lead and manage complex programs for GenAI chatbot and services, ensuring successful delivery through collaboration with technical and business teams. Oversee program roadmaps, schedules, and stakeholder communications, while staying updated on industry trends and technologies.
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Position Summary...

What you'll do...

Walmart is a multi-national people led tech powered omnichannel retailer with over 2.2M associates. At People.AI, we help, support and empower the HR department with AI and GenAI solutions to improve productivity, harnessing the opportunities for growth, focusing on well-being and cultivating cultures of belonging to all Walmart's associates. 

People.AI is seeking a highly skilled and experienced Principal Technical Program Manager directly reporting to the Director of Engineering. You will spearhead and keep on track the programs for the GenAI chatbot and services programs, serving as a vital liaison between the technical teams and Business/Product sectors, ensuring successful outcomes and on time delivery. 


About Team:
The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech’s Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.
What you'll do:

  • Lead the implementation of highly technical and complex programs. 

  • Identify technical connectors and gaps alone or partnering with technical leads. 

  • Create workflow and high level architecture diagrams alone or partnering with technical leads. 

  • Proactively identify and manage critical path workflows, cross-functional dependencies, and bottlenecks. 

  • Keep up-to-date with the latest industry trends and technologies to drive innovation within the team and the broader organization. 

  • Drive the development and execution of program roadmaps and schedules across multiple workstreams. 

  • Collaborate with business and product teams to create highly detailed Product Requirements Documentation. 

  • Communicate program plans, status, and outcomes to senior leadership.


What you'll bring:

  • Proven experience in implementing and delivering highly technical programs. 

  • Deep understanding of software engineering practices, Agile, SDLC, and program management models and frameworks. 

  • Proven track record of managing all aspects of a successful product or program throughout its lifecycle.

  • Proven ability to use metrics to make program decisions and adjust to client needs. 

  • Experience in navigating a highly matrixed environment, influencing others, and managing stakeholders. 

  • Comfort with ambiguity and the ability to work effectively in a rapidly changing environment 

  • Deep understanding of technology, with past hands-on experience in software development and web technologies. 

  • Strong ability to think strategically and execute tactically, a persuasive and charismatic leader who can serve as an effective member of the People.AI strategic leadership team and communicate technical concepts to a non-technical audience. 


About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
 

Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey. 


Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America

Top Skills

AI
Genai

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