Process Associate

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

·       Perform end-to-end AML investigations reviews for customers across Retail Banking and/or Crypto workflows.

·       Utilize internal systems, third-party tools, and open-source research to gather relevant information and form risk-based conclusions.

·       Prepare clear, concise, and well-supported case narrations outlining risk indicators, review findings, and rationale for decisions.

·       Ensure accuracy, completeness, and compliance with AML policies, client guidelines, and regulatory requirements.

·       Meet defined productivity, quality, and SLA targets while maintaining high attention to detail.

·       Proactively identify discrepancies or potential risks and escalate as required.

·       Collaborate effectively with team members, SMEs, and support functions to resolve queries and align on process expectations.

·       Support team goals and deliverables, contributing to a high-performance and quality-driven work environment.

·       Demonstrate flexibility to adapt to new processes, tools, and workflow changes as per project requirements.
What You Will Need:

·       Consistently high-performing Associates who have demonstrated strong ownership and delivery in their current role.

·       Proven track record of meeting or exceeding quality and productivity benchmarks over a sustained period.

·       Strong hands-on experience in AML processes, with the ability to independently manage end-to-end case investigations.

·       Demonstrated analytical and investigative skills, with sound judgment in identifying suspicious activities and risk indicators.

·       Ability to deliver accurate and high-quality case outputs with minimal supervision, showing strong accountability.

·       Good written and verbal communication skills, including:

o   Clear case documentation and narration

o   Effective internal team communication

·       Strong process adherence mindset, with attention to detail and commitment to compliance standards.

·       Ability to prioritize tasks, manage volumes efficiently, and meet deadlines consistently.

·       Positive attitude towards continuous learning, feedback, and performance improvement.

·       Willingness to take ownership of work and contribute actively to team success.
What Would Be Nice To Have:

·       Exposure to Crypto/ AML / Experience

·       Basic experience in supporting peers (informal mentoring, buddy support, or knowledge sharing).

·       Understanding of global AML regulations and frameworks (FATF guidelines, sanctions regimes, etc.).

·       Proficiency in MS Excel and reporting tools for tracking performance and managing workload.

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.

We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.

Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.

Important Fraud Notice

All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.

Contact Us

If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.

To learn more about Guidehouse in India, visit www.guidehouse.com/india.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.