Product Configration Specialist - IN

Posted 3 Days Ago
Be an Early Applicant
Remote
Mid level
Cloud • Information Technology • Software
The Role
The Product Configuration Specialist is responsible for creating and managing standard product offerings while ensuring data integrity within various business systems. This role involves collecting requirements, defining specifications, and coordinating cross-functional efforts to support item setup and maintenance. The specialist also ensures compliance with quality standards and operates as a key resource on business projects.
Summary Generated by Built In


Job Profile Summary 

Create and define standard product offerings and items within multiple business systems. Act as the primary Business Operations interface between Business Units and Functional Groups, managing all item/offer inputs working cross-functionally within the Business Operations. Ensure item data is managed in accordance with standard operating procedures and meets specified quality standards; which may include ensuring data meets moderately complex business rules. Contributes to determining and setting standard operating procedures, data quality standards, and business rules relating to product information. Understands and represents the various interdependencies relating to product information within different business systems


Key Responsibilities 

•Interface with our business partners collecting requirements, defining detailed functional specifications, providing consultative recommendations and coordinate efforts to scope, schedule, and deployment of new items, as well as occasional cost/benefit analysis. Establish and maintain key cross-functional internal and external relationships. Assign product categories; initiate and maintain system data for item setup, item maintenance, end of life and item reactivation. Ensure item data is in compliance with data integrity standards. Perform data/ key entry into required systems adding new items and to input other required information. Responsible for having a thorough understanding of the product information data models, system interfaces and processes that enable the item set up and maintenance. Serves as a cross-functional resource on business projects dependent on product information.

The Company
HQ: San Antonio, TX
7,509 Employees
On-site Workplace
Year Founded: 1998

What We Do

At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.

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