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Own design, development, customization and support of Finacle-based core banking solutions and REST API integrations for card management. Provide cross-border technical and functional support, troubleshoot high-priority incidents, and manage stakeholder relationships through end-to-end delivery.
We are seeking a skilled and proactive Product Engineer (Finacle & Cards) to join our Core Banking technology team in Chennai.
The ideal candidate will bridge the gap between technical execution and domain expertise - combining hands-on proficiency in Finacle Scripting and REST APIs with a solid structural understanding of the Cards Domain (Credit/Debit/Prepaid management). This is a highly visible position requiring strong stakeholder management skills and the ability to seamlessly support distributed cross-border business units.
RequirementsKey Responsibilities1. Technical Engineering & API Integration
- Design, develop, and customize solutions within the core banking ecosystem using advanced Finacle Scripting.
- Develop, implement, and maintain secure REST APIs to facilitate seamless integrations between Finacle, card management systems, and external payment processors.
- Own and manage the end-to-end technical delivery lifecycle of platform enhancements, from initial gathering through to deployment and production support.
- Apply deep functional knowledge of the Cards Domain to optimize credit/debit processing, merchant parameters, and transaction switches.
- Provide high-touch technical and functional support to diverse business units operating across different global locations.
- Isolate, troubleshoot, and resolve high-priority ecosystem incidents impacting card services and core platform stability.
- Act as the primary technical point of contact, managing relationships and expectations across a diverse group of technical and non-technical stakeholders.
- Collaborate with the broader Software Engineering Chapter to ensure all platform deliveries align with strict organizational security, architecture, and compliance guidelines.
- Finacle Development: Strong hands-on engineering experience within the Finacle core banking environment, with specialized expertise in Finacle Scripting and customization.
- API Management: Practical experience developing, validating, and supporting REST APIs.
- Domain Expertise: Solid functional and technical understanding of the Cards Domain (e.g., card issuing, acquiring, processing, or clearing systems).
- Global Support: Proven ability to manage, coordinate, and support business units located in multiple global regions.
- Delivery Ownership: Demonstrated capability to drive end-to-end technology deliveries independently.
- Education: Bachelor’s degree in Computer Science, Information Technology, Electronic Engineering, or an equivalent technical field.
- Experience: Relevant technical experience as a software/product engineer specializing in Finacle development and card integration systems.
- Soft Skills: Exceptional communication, relationship-building, and stakeholder management capabilities. Must be highly adaptable to working across varying time zones and fast-paced deployment cycles.
Global Software Solutions Group Chennai, Tamil Nadu, IND Office
Third Cross Road,, SIPCOT IT Park, Siruseri, Chennai, Tamilnadu, India, 603103
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.



