As a Product Engineer, you'll analyze product failures in the field and collaborate with R&D and repair centers to identify root causes and enhance product performance. You'll develop quick debugging methods, support repair partners through technical training, and create documentation to streamline repair processes. Your role includes ensuring high-quality repair outputs, implementing new product introductions, and providing on-site technical support as needed. You'll leverage your analytical skills in a fast-paced environment to drive continuous improvements in both testing and repair efficiencies, ultimately contributing to Nokia's commitment to quality and innovation in telecommunications.
Responsibilities- Analyze product failures in the field and network to determine root causes of performance degradation.
- Collaborate with R&D product lines and repair centers to support resolution processes.
- Develop and implement quick debugging methodologies for repair engineers.
- Provide technical training to repair partners on system operation, diagnosis, and test development.
- Create process maps, technical documentation, and training materials for new product repairs.
- Ensure integrity of testing and repair processes, driving continuous improvement in quality and cycle time.
- Travel to vendor sites for on-site support and assist partners with complex technical issues.
- Implement new product introductions, ensuring hardware services meet repair capabilities prior to rollout.
Must-Have:
- Bachelor’s degree in Electronics or Telecommunications
- 5 plus years of experience in the Telecom industry
- Proficiency in testing and troubleshooting electronic systems
- Familiarity with test equipment and diagnostic tools
- Experience in analytical and problem-solving skills
Nice-To-Have:
- Knowledge of lean principles and continuous improvement methodologies
- Effective communication and stakeholder engagement skills
- Leadership and team development capabilities
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits in India:
- Flexible and hybrid working arrangements to support work–life balance
- Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
- Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs that celebrate outstanding contributions
- Workplace support – ergonomic working support and mobile device programs based on eligibility
Nokia Chennai, Tamil Nadu, IND Office
Chennai, India
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