Product Implementation Specialist

As an Implementation Specialist, you will support the successful deployment of our products to ensure accurate configurations, data management, and system setups. You will play a key role in ensuring smooth implementations for multiple Lightcast products, collaborating closely with clients and internal teams to ensure all technical requirements are met, and processes are followed. This role is ideal for someone with strong attention to detail and a passion for making systems run efficiently.

Major Responsibilities:

• Handle system configurations and customizations based on client requirements, ensuring accurate setups for product implementation.
• Assist in data migration, quality checks, and ensuring data accuracy throughout the implementation process.
• Monitor implementation workflows and processes, ensuring deadlines are met and that any roadblocks are addressed in a timely manner.
• Troubleshoot technical issues as they arise and work with engineering or support teams to resolve them.
• Maintain detailed records of implementation processes.
• Support post-implementation tasks as needed

Abilities:

• Strong attention to detail and ability to handle multiple projects simultaneously
• Good technical aptitude
• Familiarity with system setups, data migration, or quality assurance
• Proficiency in English, both written and spoken.

Education and Experience:

• 2+ years experience in product implementation, system administration, or a similar role

Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. 

Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.