- Responsible for complete cycle of technical documentation from submission to final approval which comprises drawing, datasheet, Inspection & test plan, quality procedures, painting procedure, Manufacturing Record Book (MRB) Index etc. This includes preparation of documents in project specific formats and templates.
- Handle multiple project documents including preparation of transmittals, receipt of customer reviewed documentation and distribution of these documents internally.
- Serve as the primary point of contact between customers and Emerson including internal stake holders such as Proposals team, Drawing Team, Quality and other stakeholders.
- Review commented documents received from customer and relay the same to concerned internal teams for resubmission. If in case of any dispute/disagreement, the comments resolution form shall be prepared in coordination with respective teams, which then shall be taken up with customer through email / phone or vide document transmittal for closure and to ensure final approval.
- Preparation of advance / milestone payment invoices and supporting documents in a timely manner as per contract / PO and keeping track of the payment receipts.
- Arrange and submit original Bank Guarantees to customer along with proforma invoices to collect the payments
- Issue change orders in internal change order system and make sure the same is captured in project documents and final product.
- Ensure proper revision control, revision tracking and metadata management of all documents.
- Ensure documentation meets customer-specific requirements, including format, cover sheet, transmittal, content, and delivery method.
- Perform daily checks for document status in customer portal, meticulously downloading and saving files in designated locations/SharePoint. Ensure that issues on overdue documents are escalated to the PM promptly for an early resolution.
- Provide regular Project Document Status Reports to customers and Project Manager
- Support the compilation of the Manufacturing Record Book.
- Prepare and submit project specific Packing List, Proforma Invoice etc to customer.
- Support the shipment process and provide shipment-related updates to customers, such as Invoice, Packing List, Lorry Receipt etc.
- Consolidate final documents as mentioned in the approved MRB and work with documentation team for submission of the same to customer.
- Escalate any other documentation related issues to PM whenever needed.
- Clean up project folders after project closeout.
- Respond effectively to documentation requests and queries from internal customers.
- You keep in touch with customers, build the customer relationships, understand the importance and interdependence of internal customer relationships, balance planning with actions, research initiatives and try innovative ways, You stay aligned with your goals and stay productive, focus on priorities and set stretch goals, apply systems and technology to stay on track, convert ideas into actions and produce results with new initiatives..
- Diploma in Technical trade or University Graduate
- Good interpersonal and communication skills.
- Experienced in MS office suite, Adobe Writer,
- Understand the nature of the job requirements.
- Carry out duties with minimum supervision.
- Better understanding of the process and able to offer solutions.
- Understand Project lifecycle and expectations from the PM
- Job holder reports to the Project manager
- Building trust and relationship with customers, internal relationships with cross-functional teams
- Maintain proficiency in collaboration tools (SharePoint, Teams, Server).
- Bachelor’s degree in the following engineering disciplines - Mechanical/Chemical/ Instrumentation or equivalent
- Knowledge and experience of 1~2 years in Control Valve industry will be an added advantage.
- Excellent communication and problem-solving skills will be mandatory.
Experience in documentation system is desirable
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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