Who is Turner & Townsend?
All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.
Our purpose:
Transforming performance for a green, inclusive, and productive world.
The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.
Our values:
Love a challenge: We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.
Stronger together: We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.
Bring out the best in everyone: We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice
Job DescriptionKey Responsibilities
Quality Strategy & Leadership
- Develop and implement project quality strategies aligned with organizational objectives.
- Establish and oversee Quality Management Systems (QMS) across multiple projects.
- Lead QA/QC teams to ensure adherence to project specifications, standards, and contractual requirements.
- Serve as the primary quality representative for senior leadership, clients, and stakeholders.
Quality Assurance Management
- Develop and maintain Project Quality Plans (PQPs), procedures, and quality control processes.
- Ensure compliance with ISO standards, quality management frameworks, and industry regulations.
- Conduct regular quality audits, surveillance inspections, and compliance assessments.
- Lead quality reviews throughout project phases including design, procurement, construction, commissioning, and handover.
Quality Control & Inspection Oversight
- Oversee inspection and testing programs to ensure compliance with approved specifications and standards.
- Review and approve Inspection & Test Plans (ITPs), method statements, and quality documentation.
- Monitor and manage Non-Conformance Reports (NCRs), corrective actions, and preventive actions.
- Ensure timely closure of quality issues and implementation of lessons learned.
Contract & Client Quality Management
- Manage client quality requirements and ensure project compliance with contractual obligations.
- Participate in contract reviews and provide quality-related recommendations.
- Lead client audits, third-party inspections, and regulatory assessments.
- Develop strong relationships with clients, consultants, contractors, and regulatory authorities.
Risk & Compliance Management
- Identify and assess quality-related risks across projects.
- Develop mitigation plans and quality improvement initiatives.
- Ensure compliance with local regulations, industry standards, and company quality procedures.
- Support governance and regulatory reporting requirements.
Team Leadership & Capability Development
- Lead, mentor, and develop QA/QC Managers, Engineers, Inspectors, and Quality Professionals.
- Establish training programs to enhance quality awareness and technical competence.
- Drive a culture of continuous improvement, accountability, and quality excellence.
- Conduct performance reviews and succession planning for QA/QC teams.
Continuous Improvement & Performance Monitoring
- Develop quality KPIs, dashboards, and reporting frameworks.
- Analyze quality trends, root causes, and performance data to drive improvements.
- Lead quality improvement initiatives and best-practice implementation across projects.
- Promote Lean, Six Sigma, and process optimization methodologies where applicable.
Required Qualifications
- Bachelor's Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, Construction Management, or a related discipline.
- Minimum 12–15 years of experience in Quality Assurance, Quality Control, and Project Management.
- At least 5 years in a leadership or managerial QA/QC role managing large-scale projects.
- Experience working on major construction, infrastructure, industrial, manufacturing, pharmaceutical, semiconductor, or data center projects.
- Master's Degree in Engineering, Quality Management, or Business Administration (MBA) is an advantage.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
