Who We Are:
PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption.
PureSpectrum facilitates more than 115 million online interviews annually through our Marketplace. PureSpectrum also developed the industry's first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020-2024). PureSpectrum is rapidly becoming the leading solution for quality multi-sourcing, as well as end to end automated research solutions.
The Opportunity:
PureSpectrum is seeking a Project Manager who will play a key role as the primary liaison between the client and the services teams at PureSpectrum. The Project Manager is responsible for managing project timelines, budgets, and resources effectively to deliver quality results on time for full-service and sample only projects.
You should be comfortable breaking down and solving complex problems. You should be able to communicate in a clear and concise manner; this includes being comfortable engaging with clients and other key stakeholders to build consensus, communicate project status, findings, and escalations on a regular basis. You will also need to ensure completion of projects within budget and scope.
Location: Hyderabad, India
Your Responsibilities:
- Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms.
- Manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget.
- Oversee and lead projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded.
- Need to organize KOC and should have good knowledge of Testing surveys, Data checks using excel and client deliverables (SPSS, tables, coding, charting etc.)
- Follow established best practices and processes for project delivery.
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
- Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems.
- Take accountability in the sales process by working closely with sales to provide high-quality customer service to help winfuture business.
- Help provide training to interns and juniors when necessary.
- Stay up to date on industry trends and development. Build positive relationships across the organization and with customers
Requirements:
- Graduate or Postgraduate from any recognized University or equivalent education/ professional experience required.
- 3-5 years of experience in Market Research, preferably on sampling and DIY platforms.
- Knowledge & experience in executing full-service projects would be an added advantage.
- Ability to manage multiple projects with competing priorities.
- Ability to learn and use new technology platforms to meet or exceed customer and project needs.
- Ability to find innovative solutions to address customer and project needs.
- Solid judgment and critical thinking skills
- Excellent communication and analytical skills
- Ability to be proactive in anticipating problems and provide solutions.
- Good knowledge of Windows, MS Office and any text editor is a must.
- Experience in excel using advanced formulas and excel automations is a plus.
- A passion for curiosity and a drive to always be learning.
- Ability to foster positive relationships across teams and customers.
- Willing to work in night shifts, weekends, and holidays.
PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. We offer a competitive compensation and benefits package including well-covered health insurance, PF etc. Leave policy provides for casual, sick and vacation leave those aids in employee engagement and adheres to statutory compliance needs.
- Team events and celebrations.
- Employees enjoy casual dress and fun within a professional team environment.
PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.
