Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact.
Position Summary
We seek a QA Specialist to validate robotic training videos using our automated quality assessment platform. You’ll use existing tools to ensure high-quality training data for robotic manipulation systems.
Key Responsibilities
Daily Operations
- Run automated QA platform to grade robotic training videos (A/B/C/D/F scoring)
- Review quality reports with visibility and motion assessment results
- Apply Green/Yellow/Red classification based on automated platform outputs
- Flag videos requiring manual review when confidence scores are low
Quality Control
- Monitor training data quality using established metrics and thresholds
- Identify common quality issues in robotic clamp operation videos
- Document quality patterns and maintain consistent standards
- Generate daily/weekly quality reports for robotics teams
Performance Expectations
- Process 50+ videos daily using the automated platform
- Maintain 95% accuracy in quality validation decisions
- Complete quality reports within established timelines
- Follow standard procedures for quality assessment workflows
Required Qualifications
Essential Experience
- 3+ years in quality assurance (any technical field)
- Experience with automated tools for quality validation
- Understanding of video/image quality concepts
- Background in data validation or quality control processes
Core Skills
- Strong attention to detail for quality assessment
- Analytical thinking to interpret quality metrics
- Basic technical aptitude for using QA software platforms
- Communication skills for reporting and documentation
Our Values
Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!
Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.
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