As a Quality Engineer at Nokia, you will spearhead quality improvement initiatives focused on Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). You will collaborate with cross-functional teams to enhance product quality and regulatory compliance, conduct internal audits, and analyze quality metrics for continuous improvement. Your expertise will inform tailored processes, facilitate health and safety training, and support compliance with ISO standards.
Responsibilities- Lead and facilitate Root Cause Analysis (RCA) investigations for product and process quality issues.
- Utilize problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC) to identify and implement corrective actions.
- Collaborate with cross-functional teams to develop, validate, and monitor corrective and preventive actions.
- Track and manage PQM documentation to ensure timely closure and compliance.
- Conduct internal quality audits and support external audits to ensure adherence to standards.
- Analyze quality metrics to identify trends and opportunities for continuous improvement.
- Maintain quality documentation in compliance with ISO standards.
- Train staff in quality processes and promote a culture of quality excellence and continuous improvement.
Must-Have:
- Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience)
- 5 plus years of experience in quality assurance or manufacturing with a focus on RCA and CAPA processes
- Understanding of root cause analysis tools and techniques
- Familiarity with ISO standards and quality systems
- Experience conducting external audits
Nice-To-Have:
- Knowledge of lean principles and continuous improvement methodologies
- Effective communication and stakeholder engagement skills
- Proficiency in advanced data analytics tools
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits in India:
- Flexible and hybrid working arrangements to support work–life balance
- Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
- Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs that celebrate outstanding contributions
- Workplace support – ergonomic working support and mobile device programs based on eligibility
Nokia Chennai, Tamil Nadu, IND Office
Chennai, India
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