Join the change. Electrify your future!
We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.
Join the change. Electrify your future.
About the role
The Market Reconciliation team is responsible for the reconciliation of approximately $4 billion for AEMO settlement charges for both electricity and gas, MSATS standing data management, reconciliation of MSATS standing data to downstream systems and a 3-way reconciliation between Retail, Network and Energy invoices. The purpose of the team is to ensure the accuracy of information and reduce the risk of revenue leakages through overpayments and
billing errors, in accordance with AGL risk strategy, relevant B2B procedures, jurisdictional time frames and regulatory and contractual requirements.
The Reconciliation Reporting Analyst will provide support and work closely with the Revenue Assurance and Reconciliation team and wider AGL business through the investigation of systematic issues and recommendation of proposed resolutions. Responsibility for quality control functionality over AEMO Settlement reconciliation, standing data management, standing data reconciliation and 3-way reconciliation.
This is a 12 month maximum term contract, based in Melbourne.
What You'll Be Doing
1. Revenue Assurance & Root Cause Analysis
- Identify, analyse and investigate primary causes of over/under charges in relation to AEMO settlement, standing data and 3-way reconciliations.
- Undertake root cause analysis of exceptions to identify key drivers of revenue losses or overcharges and proactively develop processes to ensure accurate pass-through of all applicable charges to customers.
- Be the SME in developing queries and formulas for the wider team to obtain detailed datasets that support productive and proactive revenue recovery.
2. Reporting, Insights & Business Communication
- Utilise commentary to support data provided to stakeholders, highlighting key
variances and trends and delivering clear business explanations.
- Proactively engage and collaborate with RAR and internal stakeholders to provide insightful, relevant information that drives positive outcomes and aligns with direction from Governance and Assurance Managers.
- Lead the coordination of Market Reconciliation’s reporting objectives to ensure outputs are accurate, timely and aligned with evolving business needs.
3. Data Integrity, Systems & Continuous Improvement
- Maintain and enhance existing data and reporting tools to deliver valuable
organisational insights through automation and uplift initiatives.
- Monitor and periodically assess reporting systems, processes and outputs to maintain a high degree of integrity and reliability in reporting results.
What You'll Bring
Advanced knowledge of Microsoft Word, Excel, PowerPoint.
Experience extracting and organizing data sets using SQL or other relevant tools.
Knowledge in reporting tools, such as PowerBI.
Use of AI tools.
Excellent interpersonal skills, with high quality written and verbal communication skills.
Strong understanding of Energy industry an advantage.
Strong analytical & problem-solving skills with the ability to recommend and drive a solution to completion.
Demonstrated attention to detail.
Flexibility and willingness to work on a range of tasks as delegated.
Pro-active approach to continuous improvement.
Ability to work independently and manage priorities within tight deadlines.
Experience with process management, delivery of process improvement
opportunities including working with an offshore function.Five years’ experience as a Business/Operational Analyst in similar or related businesses.
Project management experience an advantage.
Degree qualified in related discipline.
We'd love to see your application by: Friday 3 April 2025.
At AGL, we offer a wide range of benefits including:
Flexible working options including hybrid work.
Discounts on energy, telcos and solar plans.
Participate in Energise - our reward & recognition program.
Play an active role in our diversity & inclusion initiatives.
Novated leasing and Electric Vehicle subscriptions.
Access to study assistance, AGL’s share purchase plan and insurance deals.
* Benefits may change over time and vary based on location.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers
AGL is proud to be a WORK180 Endorsed Employer for All Women.
Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.
The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.
AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.
Location
Docklands VIC 3008Job Family Group
Billing and Credit Control - Group


