Kotak Mahindra Bank
Jobs
Relationship Manager_Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Ops_Sankari
Kotak Mahindra Bank
Relationship Manager_Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Ops_Sankari
Be an Early Applicant
Manage and grow the Commercial Vehicle banking business by handling customer service requests, opening accounts, resolving grievances, and supporting DMAT services. Sell liability, investment, and other financial products through cross-selling and referrals. Support HNI relationship managers, improve customer value and retention, and balance service quality with sales target achievement.
We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals. The ideal candidate should have a blend of service and sales orientation with experience in financial services or banking.
ResponsibilitiesHandle customer service tasks including account opening, DMAT services, and grievance resolution.
Educate customers on product features and assist with service requests like cheque book issuance.
Achieve sales targets for bank and investment products through cross-selling and referrals.
Enhance customer value by offering relevant financial solutions beyond their stated needs.
Support relationship managers handling HNI clients and ensure low attrition rates.
Maintain a balance between service excellence and sales performance.
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