Revenue Cycle Representative
We are a dynamic Revenue Cycle Management (RCM) and software company committed to delivering exceptional billing services and innovative solutions to our clients. We are seeking a high-caliber individual who is passionate about healthcare billing and eager to grow within a fast-paced, collaborative environment.
Position Summary
The Revenue Cycle Representative is responsible for providing accurate and timely billing services to both software and non-software clients. This role plays a key part in maintaining client satisfaction and ensuring the financial health of our customers through effective claims management and reimbursement follow-up.
Key Responsibilities
Submit claims promptly to Medicare, Medicaid, and private payers.
Verify that claims are processed correctly and accepted by payers.
Process adjustments and re-file claims as necessary.
Collaborate with team members to manage accounts receivable (AR) for clients.
Investigate and resolve reimbursement issues and perform claim follow-up.
Meet or exceed established productivity benchmarks.
Build and maintain strong client relationships, assisting with billing inquiries and claim resolutions.
Address and resolve client concerns in a timely and professional manner.
Escalate unresolved issues to appropriate departments or management.
Maintain up-to-date knowledge of Medicare rules, regulations, and billing codes.
Ensure compliance with HIPAA and confidentiality standards.
Perform other duties as assigned.
Qualifications
Minimum of 1 year of progressive experience in Home Health and/or Hospice billing.
Prior experience with Medicare billing rules and codes (preferred).
High school diploma or equivalent required; college degree preferred.
Proficient in basic bookkeeping and statistical compilation.
Strong organizational and multitasking skills.
Excellent written and verbal communication abilities.
Comfortable using computers, office equipment, and learning new systems.
Professional, courteous, and adaptable demeanor.
Ability to work independently and collaboratively in a dynamic environment.
Willingness to engage with cross-functional teams to support client needs.
Why Join Us?
Opportunity to grow with a forward-thinking RCM and software company.
Supportive team culture with a focus on continuous improvement.
Competitive compensation and benefits package.
Flexible work environment and career development opportunities.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
