About Mirakl
Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.
Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.
Mirakl is seeking a data-driven AI specialist to transform the way our Revenue Operations & Sales teams operate. In this pivotal role, you will harness the power of AI and automation to drive efficiency, elevate performance, and enable smarter decision-making across the organization.
Role Overview
As a key member of the Revenue Operations team, you will partner with our business analysts, technical leads, and our extensive sales team to identify impactful opportunities, develop and deploy AI-powered solutions, and champion their adoption across core business activities. Your work will be instrumental in embedding a culture of innovation and continuous improvement.
Key Responsibilities- AI Opportunity Identification:
- Identify high-impact use cases across two core areas:
- Sales operations, tools administration, user support, and documentation
- Day-to-day sales activities (meeting preparation, opportunity qualification, deal closure)
- Solution Development:
- Design, build, and implement AI-driven tools—including custom agents and no-code automations—to streamline workflows, accelerate delivery, and boost productivity.
- Provide troubleshooting support and guidance to team members to ensure successful adoption and use of new tools.
- Testing & Measurement:
- Identify pilot users, run beta tests, define and track KPIs, measure impact, analyze results, and recommend improvements or next steps.
- AI Transformation Advocacy:
- Serve as the primary advocate for AI adoption within Revenue Operations and Sales teams
- Foster a culture of experimentation, continuous learning, and change.
- Act as the main liaison between Revenue Operations and the AI & Data team.
Requirements
Background:
- 3-5 years of experience in data analytics, data engineering, or business intelligence—preferably within SaaS, marketplace, or high-growth tech environments.
- Engineering or technical background preferred
AI Experience:
- Hands-on experience building with AI (e.g., custom agents, no-code tools, workflow automations)
- Ability to troubleshoot and support AI-powered tools
- Appetite for AI and automation, ideally with experience developing or deploying AI agents, machine learning models, or LLMs in a business context.
Analytical Skills:
- Strong background in business reporting and analysis
- Experience with databases (design, management, or administration) is a plus
Mindset:
- Strong business acumen and interest in sales operations
- Problem-solver with a proactive, growth-oriented mindset
- Excellent communication skills and ability to drive change
At Mirakl, you’ll have the opportunity to shape the future of Revenue Operations by leveraging cutting-edge AI technologies. Join us to make a tangible impact on business outcomes and be at the forefront of digital transformation.
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.
