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DXC Technology

RR-0331351 - Sr Analyst III Infrastructure Services

Posted 10 Days Ago
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In-Office
Chennai, Tamil Nadu, IND
Senior level
In-Office
Chennai, Tamil Nadu, IND
Senior level
Manage IT hardware asset records, resolve data discrepancies, approve bulk updates, and maintain asset data quality. Ensure ITAM policies, processes, tools, documentation, SLAs, and performance metrics are maintained. Identify and resolve delivery gaps, escalate issues, and direct leveraged support teams while supporting continuous improvement and development in IT asset management.
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Job Description:

Job Summary

Seeking a Software Asset Management (SAM) Analyst to manage software compliance, reconciliation, entitlement tracking, reporting, and optimization activities using tools such as ServiceNow SAM Pro.

Key Responsibilities

  • Perform software normalization and reconciliation.
  • Manage software entitlements, licenses, and compliance tracking.
  • Support software audits, renewals, and true-up activities.
  • Generate SAM operational reports and dashboards.
  • Coordinate with procurement, infra, security, and vendor teams.
  • Maintain software inventory and data quality.

Mandatory Skills

  • Experience in SAM operations.
  • Hands-on experience in ServiceNow SAM Pro or equivalent SAM tools.
  • Knowledge of software licensing and compliance.
  • Experience in normalization and reconciliation.
  • Strong Excel and reporting skills.
  • ITIL process understanding.
  • Good analytical and communication skills.

Preferred Skills

  • Exposure to Microsoft, Oracle, Adobe, VMware licensing.
  • Knowledge of SCCM/MECM, Intune, JAMF, or discovery tools.
  • CMDB and ITAM process understanding.

Experience & Qualification

  • Bachelor’s degree in IT or related field.
  • 5–8 years of SAM/ITAM experience.

Preferred Certifications

  • ServiceNow SAM Certification
  • ITIL Foundation 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

DXC Technology Chennai, Tamil Nadu, IND Office

Chennai, India

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To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

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