The Sales Support Representative is responsible for assessing quotation requests, determining costs and sales prices for pump parts, and collaborating with various departments to ensure proposal submissions and compliance with company values. This role requires technical knowledge, problem-solving skills, and efficient multitasking in a fast-paced environment.
Job summary
For the Commercial Operations department in Coimbatore we are looking for an enthusiastic candidate for the position of Sales Support Representative, Estimator (Pump Spare Parts).
You are part of an international team, working for APAC team.
In this role you are responsible for determining the cost and sales price for pump parts. You use your technical knowledge and insight for this. In this role you work together with various departments within Flowserve APAC or our other locations.
Responsibilities:
- Assessing the quotation request in our quotation system.
- Quote for Pump AM requests like spare parts, SPIR and upgrades.
- Collecting and assessing the technical specifications (drawings, material specifications, history, etc.).
- If more information is required, answer questions from the sales department and/or customer.
- Determining the cost and sales price. Supporting various internal systems, your technical knowledge and insight, and quotations from suppliers.
- If necessary, investigating an alternative in collaboration with other departments. • Collaborating with other departments, such as the sales department, engineering department and planning department.
- Answering incoming questions or ensuring that these are passed on to the right people within our organization.
- Interact with customers / Sales / Opera ons on technical issues and a end queries.
- Achieve On-time performance for Proposal submission
- Ensure SAP approval before Order receipt
- Ensure compliance to update proposal log on a timely basis.
- Adhere to Flowserve Values, Business Ethics & Code of Conduct.
Requirement:
- Fresher in Bachelor of Engineering in mechanical or equivalent College Degree with 1-2 year of relevant industry experience .
- Experience in a technical position and with reading technical drawings
- Computer skills (Microsoft Office Package, ERP is a plus)
- Excellent Speaking & writing in English. Additional language will be a plus.
- Strong problem solving skills, able to work independently and be a Team Player with an international mindset and approach.
- Ability to multi task efficiently and set priorities in a fast paced environment.
- Deep knowledge of main IT application tools, proficiency in MS Office packages (Excel, Power Point);
- Availability to travel when required;
- Knowledge of centrifugal pumps and/or rotating equipment, material specifications, metallurgy, inventory control, estimating knowledge and a general understanding of the sales cycle is a plus.
- Co-op or Intern experience as a Quoting Resource with an industrial equipment manufacturer is a plus.
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The Sales Support Representative is responsible for determining costs and sales prices for pump spare parts by assessing quotation requests, collecting technical specifications, and collaborating with various departments. They support internal systems, respond to queries, and ensure timely proposal submissions.
Top Skills:
ErpMechanical EngineeringMicrosoft Office SuiteSAP
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