Senior Associate - Credit Operations

Credit Processing Associate (Experience: 3 to 5 years)

Location: Chennai

Overview:

We are seeking a meticulous Credit Processing Associate to join our credit operations team based out of Chennai and support Yubiloans operations, UAE, MENA. In this role, you will ensure the timely completion of borrower profiles on our platform while managing the full credit operations lifecycle. Your responsibilities will encompass overseeing documentation and coordinating effectively with borrowers, lenders, referral partners, and relationship managers (RMs) to drive seamless processing of credit deals. With your proactive follow-up and strong communication skills, you will be pivotal in advancing deal progress and upholding our high quality standards.

Key Responsibilities:

Completion of Borrower Profile in Platform

• Verify the completeness of borrower profiles by identifying and checking missing documents.
  

• Follow up directly with borrowers to ensure all required documentation is submitted promptly.
  

Coordination & Communication

• Respond to queries from lenders in coordination with borrowers and relationship managers, ensuring clear and timely communication between all parties.
  

• Prepare and deliver case summaries for specific lenders as per their requirements, summarising key borrower and deal details.
  

Deal Progress and Status Updates

• Follow up with lenders to fast-track deal processes and provide regular updates on deal status.
  

• Update Management Information Systems (MIS) regarding deal status, invoice tracking, and other follow-ups.
  

• Maintain close coordination with borrowers, lenders, and connectors to ensure all aspects of a deal are properly monitored and documented.
  

Technical & Compliance Support

• Conduct manual bank statement analysis where needed, ensuring compliance and accuracy.
  

• Assist in onboarding connectors and coordinate referral agreements by facilitating clear and consistent communication with all stakeholders.
  

Qualifications:

• Bachelor’s Degree in Finance, Business Administration, Commerce or a related field, or equivalent work experience.
  

• Prior experience in credit processing, documentation, or related financial roles is a must. 
  

• Strong analytical skills and attention to detail for manual document analysis and process follow-up.
  

• Excellent written and verbal communication skills for effective coordination with internal teams and external stakeholders.
  

• Proficiency with Microsoft Office and familiarity with MIS systems; experience with financial platforms and banking software is a plus.
  

• Ability to manage multiple tasks, work under pressure, and meet deadlines.