Lead design, implementation, and optimization of enterprise Atlassian platforms (Jira, JSM, Confluence). Administer configurations, workflows, automations, scripting, integrations, and migrations (Server/Data Center to Cloud). Drive upgrades, app compatibility, AI-driven enhancements, governance, documentation, stakeholder engagement, and mentor admin teams.
Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one.
Summary:
We are looking for a highly skilled Atlassian Consultant with strong expertise in Jira administration, automation, and AI-driven solutions to design, implement, and optimize enterprise Atlassian platforms. The role requires hands-on experience across Jira Software, Jira Service Management (JSM), and Confluence, combined with advanced automation, migration, and upgrade capabilities. The consultant will work closely with business and technical stakeholders, lead initiatives, and mentor teams while driving efficiency through automation and AI.
What you will do:
- Administer and configure Jira Software, Jira Service Management (JSM), and Confluence at an enterprise scale.
- Design and maintain workflows, schemes, permissions, custom fields, dashboards, and reports aligned to business needs.
- Build and manage automation solutions using Jira Automation, ScriptRunner (Groovy), REST APIs, and webhooks.
- Lead Atlassian platform implementations, upgrades, and migrations (Server/Data Center to Cloud, Cloud-to-Cloud).
- Assess migration readiness, perform data cleanup, manage app compatibility, and validate post-migration outcomes.
- Implement and support Atlassian Marketplace apps and third-party integrations.
- Leverage Atlassian AI capabilities (e.g., Atlassian Intelligence/Rovo) to improve productivity, search, and reporting.
- Provide technical leadership and mentoring to admins and consultants; establish governance and best practices.
- Act as a trusted consultant to stakeholders, translating requirements into scalable Atlassian solutions.
- Create and maintain technical documentation and standards in Confluence.
Qualifications and Skills:
- 8+ years of hands-on experience with Atlassian tools (Jira, Confluence, Jira Service Management).
- Strong expertise in Jira administration, automation, and advanced configurations.
- Proven experience with Jira/Confluence upgrades and large-scale migrations.
- Hands-on experience with automation, scripting (Groovy), REST APIs, and integrations.
- Exposure to AI-driven features within Atlassian or automation-first delivery models.
- Experience with Atlassian Cloud and/or Data Center environments.
- Working knowledge of databases (PostgreSQL, MySQL, Oracle, MS SQL) is a plus.
- Solid understanding of Agile, DevOps, and ITSM frameworks.
- Strong communication, stakeholder management, and leadership skills.
Education and Certifications (Preferably):
- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Automation, scripting, or cloud certifications are an added advantage.
- ACP-120 – Jira Administration for Cloud
- ACP-100 / ACP-610 – Jira Administration (Server/Data Center)
- ACP-420 – Managing Jira Service Projects
Preferred Atlassian Certifications:
#LI-HB1
What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Similar Jobs
Digital Media • Information Technology • News + Entertainment
Designs, develops, and optimizes scalable data pipelines and structures for analytics and downstream apps. Implements SQL transformations, ingestion frameworks, cloud data solutions (Snowflake, Databricks), ensures data quality, lineage, and governance, and mentors junior engineers while improving internal tools and automation.
Top Skills:
AirflowSparkAWSAws S3AzureCi/CdDatabricksDbtGCPIcebergPythonSnowflakeSQL
Digital Media • Information Technology • News + Entertainment
Implements, refines, validates, trains, and deploys machine learning models for company products. Designs and monitors data pipelines, evaluates internal and external ML solutions, documents technical requirements, and develops proof-of-concept strategies. Conducts case studies, contributes to research, patents, APIs, and intellectual property, and provides recommendations to support future product development. Requires independent judgment and availability for variable schedules, including nights and weekends.
Top Skills:
APIsData PipelinesMachine Learning
Digital Media • Information Technology • News + Entertainment
Provides senior technical leadership for engineering operations, including troubleshooting complex Linux, Kubernetes, Docker, and cloud environments. Leads outage response, performs maintenance and validation, monitors operational workflows, analyzes distributed-system issues, and develops automation. Ensures adherence to engineering standards, supports product implementation, collaborates with vendors and engineering teams, and mentors junior engineers. Requires flexible scheduling, strong communication, independent judgment, and expertise in observability, CI/CD, scripting, and systems optimization.
Top Skills:
AgileConfluenceDistributed TracingDockerElastic StackGithub ActionsGoGrafanaJenkinsJIRAKubernetesLinuxPrivate CloudPrometheusPublic CloudPythonShell Scripting
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
