Senior, Business Intelligence Analyst

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering. 

What you'll be doing

• Data mining using state-of-the-art methods
• Extending company’s data with third party sources of information when needed
• Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process
• Processing, cleansing, and verifying the integrity of data used for analysis
• Doing ad-hoc analysis and presenting results & insights in a clear manner
• Creating automated anomaly detection systems and constant tracking of its performance 
• Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.
• Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.
• Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.
• Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.

Who you are

• Only for someone from Tier 1 College background (Mandatory)
• Bachelor’s degree in Mathematics, Business, Economics, or other related fields.
• Preferred Master’s degree in Data Analytics or a related field
• 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area
• Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.
• Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter
• SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation
• Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models
• Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions
• Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights 
• Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence 
• Solid knowledge of database, data lake, data analytics and visualization tools.
• Strong written and verbal communication skills.
• Strong planning, project management and organizational skills.
• High attention to quality, detail & pivoting to scrappy solutions when needed.
• Ability to work individually or within a team in a fast paced environment.
  

Who we are:

FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer.

Benefits 

• Medical benefits start on first day of employment
• 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days 
• Home Office setups and Technology reimbursement
• Lifestyle & Family benefits 
• Annual Swags/ Festive Swags
• Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)