Senior, Business Intelligence Analyst

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering. 

What you'll be doing

• Data mining using state-of-the-art methods
• Extending company’s data with third party sources of information when needed
• Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process
• Processing, cleansing, and verifying the integrity of data used for analysis
• Doing ad-hoc analysis and presenting results & insights in a clear manner
• Creating automated anomaly detection systems and constant tracking of its performance 
• Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.
• Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.
• Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.
• Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.

Who you are

• Only for someone from Tier 1 College background (Mandatory)
• Bachelor’s degree in Mathematics, Business, Economics, or other related fields.
• Preferred Master’s degree in Data Analytics or a related field
• 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area
• Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.
• Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter
• SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation
• Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models
• Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions
• Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights 
• Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence 
• Solid knowledge of database, data lake, data analytics and visualization tools.
• Strong written and verbal communication skills.
• Strong planning, project management and organizational skills.
• High attention to quality, detail & pivoting to scrappy solutions when needed.
• Ability to work individually or within a team in a fast paced environment.
  

Who we are:

FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.
Working at FourKites
We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including:
5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work.
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
Opportunities throughout the year to learn and celebrate diversity.
Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role
And we're always listening for new ways to support everyone in and out of the office.