Description
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Senior Developer will work within the Contact Center Development team to gather detailed requirements, design, and build Interactive Voice Recognition and Chat Bots Platforms. We are seeking self-motivated Software Engineers with deep technical knowledge and hands-on experience in analyzing, designing, installing, administering, maintaining, and troubleshooting software development applications.
What You'll Do
- Responsible for designing, installing, implementing, administering, and maintaining voice systems and integrations with software systems.
- Design, develop, and implement custom client/server and web-based applications utilizing Java Spring Boot.
- Monitors services provided by vendors to ensure service levels meet requirements.
- Provides timely and complete project status reports to supervisor as requested.
- Working with Google Dialog Flow web-hooks, Agent Development and creation of Context and Intents
Additional Description
Your Skills & Abilities (Required Qualifications)
- Experience building Rest API Services or Microservices.
- Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or equivalent experience.
- 6-8 years of in-depth hands-on experience with Java and Spring Boot
What Will Give You A Competitive Edge (Preferred Qualifications)
- Familiar with Google Cloud Platform products and services, Contact Center Artificial Intelligence Solution, and machine learning.
- Experience with SOAP Web Services.
- Experience building Rest API Services with Java Spring Boot.
- Familiar with Azure DevOps using GIT or similar.
- Familiar with Artificial Intelligence interfaces such as Google Dialog Flow and generative AI
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
