Responsible for monitoring, incident management, and performance optimization of CS Core, EPC, and IMS networks, ensuring SLA compliance and network improvements.
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About this OpportunityResponsible for end-to-end monitoring, incident management, performance analysis, and optimization of CS Core, Packet Core (EPC), and IMS networks. The role ensures proactive issue detection, SLA compliance, and continuous network performance improvement.
You Will Bring
• Strong experience in CS Core, EPC (MME, SGW, PGW), and IMS (VoLTE/VoWiFi) • Expertise in KPI monitoring, RCA, and performance optimization • Knowledge of LTE/VoLTE signaling and core network architecture • Hands-on with tools like ENM, ENIQ, Cisco Prime, etc. • Strong analytical, problem-solving, and communication skills
What Will You Do
• Monitor CS/PS/IMS KPIs in real time and detect threshold breaches • Manage incidents end-to-end with RCA and timely escalation • Generate operational and KPI performance reports • Analyze trends and perform optimization (parameter tuning, KPI improvement) • Ensure SLA compliance and service quality • Coordinate with NOC, engineering teams, and stakeholders • Support maintenance activities and validate post-change performance
Success Metrics• SLA adherence (MTTD / MTTR) • Accurate monitoring and reporting • Reduction in repeat issues and KPI degradation • Improved network performance and customer satisfaction
Key Qualification
• Bachelor's degree in Telecom/Electronics/Computer Science • 5-8+ years in Core Network Monitoring & Optimization • Strong knowledge of KPIs (Accessibility, Retainability, Availability) • Experience in troubleshooting, KPI analysis, and reporting • Preferred: Automation, scripting, and trace analysis
About this OpportunityResponsible for end-to-end monitoring, incident management, performance analysis, and optimization of CS Core, Packet Core (EPC), and IMS networks. The role ensures proactive issue detection, SLA compliance, and continuous network performance improvement.
You Will Bring
• Strong experience in CS Core, EPC (MME, SGW, PGW), and IMS (VoLTE/VoWiFi) • Expertise in KPI monitoring, RCA, and performance optimization • Knowledge of LTE/VoLTE signaling and core network architecture • Hands-on with tools like ENM, ENIQ, Cisco Prime, etc. • Strong analytical, problem-solving, and communication skills
What Will You Do
• Monitor CS/PS/IMS KPIs in real time and detect threshold breaches • Manage incidents end-to-end with RCA and timely escalation • Generate operational and KPI performance reports • Analyze trends and perform optimization (parameter tuning, KPI improvement) • Ensure SLA compliance and service quality • Coordinate with NOC, engineering teams, and stakeholders • Support maintenance activities and validate post-change performance
Success Metrics• SLA adherence (MTTD / MTTR) • Accurate monitoring and reporting • Reduction in repeat issues and KPI degradation • Improved network performance and customer satisfaction
Key Qualification
• Bachelor's degree in Telecom/Electronics/Computer Science • 5-8+ years in Core Network Monitoring & Optimization • Strong knowledge of KPIs (Accessibility, Retainability, Availability) • Experience in troubleshooting, KPI analysis, and reporting • Preferred: Automation, scripting, and trace analysis
Ericsson Chennai, Tamil Nadu, IND Office
Ericsson Chennai Hub Office
Key IT stretch along OMR with strong tech presence. Close to residential areas, eateries and the coast, offering a relaxed lifestyle with good connectivity to central Chennai.
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
