Manage subrogation files and pursue claim recoveries by investigating paid claims, reviewing accident and medical documents, notifying involved parties, negotiating settlements, communicating with attorneys, insurers, and hospitals, maintaining accurate documentation, and adhering to settlement authority, productivity, quality, and confidentiality standards.
-
Communication:
Strong oral and written communication skills
-
Working Hours:
40 hours per week as Full-time employee
- Weekends: Off
-
Work Model:
Work from Office ONLY
- Ability to communicate effectively. Strong Command over English.
- Enunciation ability.
- Interpersonal skills like listening, questioning, intonating.
- Self-driven, result oriented, team player.
- Should possess right attitude, patience and a habit of working hard.
- Hands on experience in MS Office Suite (Word, Excel).
- Solid analytical skills
- Curiosity and interest in analyzing, understanding process in depth.
- Proactive handling of files for potential recovery.
- Interacting with US based attorneys, insurance companies and hospitals.
- Notifying other parties of the recovery interest; conferring with them concerning settlement.
- Maintaining accurate file documentation.
- Responding timely to all electronic, written and verbal communications.
- Using available resources to investigate on paid claims.
- Reviewing and evaluating accident or incident reports, individual claims, medical or other documents relating to funds paid.
- Adhering to established settlement authority levels.
- Evaluation, Aggressive negotiation and recoveries.
- Maintaining a high level of productivity, Quality and confidentiality
- Should be capable of taking on additional responsibilities as a senior executive and contributing ideas to improve processes, while developing the skills needed to progress to the next level as an assistant manager.
-
Qualifications:
12th Grade
-
Experience:
3 to 6 years’ experience in an international voice process.
US Healthcare Experience preferred
EXL Chennai, Tamil Nadu, IND Office
Chennai, India
Similar Jobs
Information Technology • Database • Consulting
Manages subrogation and claims recovery files by investigating paid claims, reviewing accident and medical documentation, notifying involved parties, negotiating settlements, and pursuing recoveries. The role communicates with U.S. attorneys, insurers, and hospitals, maintains accurate confidential records, responds to correspondence, follows settlement authority guidelines, and supports process improvements. It is a full-time, office-based position in Chennai with no weekend work.
Top Skills:
ExcelMS OfficeMicrosoft Word
Information Technology • Database • Consulting
Manage subrogation files and pursue recovery of paid claims by investigating accident reports, medical records, and related documentation. Communicate with US attorneys, insurance companies, hospitals, and other parties; negotiate settlements within established authority levels; maintain accurate confidential records; and respond promptly to communications. The role also requires strong productivity, analytical ability, process improvement contributions, and readiness to assume additional senior responsibilities.
Top Skills:
ExcelMicrosoft Office SuiteMicrosoft Word
Information Technology • Database • Consulting
Manage subrogation and recovery files for paid claims by investigating accident reports, claims, medical records, and related documents. Communicate with U.S.-based attorneys, insurers, hospitals, and other parties; notify stakeholders of recovery interests; negotiate settlements within authority limits; document files accurately; and respond promptly to communications. The role requires analytical ability, confidentiality, productivity, and process improvement contributions.
Top Skills:
ExcelMicrosoft Office SuiteMicrosoft Word
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
