Senior DB2 Systems Programmer
Position Summary
Provide premium DB2 system programming support and services to Ensono mainframe clients.
The successful candidate will perform mainframe DB2 database related system administration tasks and tuning to support our customers’ DB2 environments. The individual will need to work with vendor personnel to achieve timely solutions of database problems. The individual will be responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests.
The successful candidate will be called upon to perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance.
Key Areas of Focus for this Role
- Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to Mainframe DB2 database and related products
- Provide primary support for reported problems related to DB2 and related software products
- Provide support on 24 x 7 x 365 basis across multiple time zones.
- Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products.
- Provide primary support for reported problems related to DB2 tables spaces
- Communicate to both customer and management the status of issues at intervals during resolution process.
- Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
- Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
- In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
- Bachelor’s degree required and/or equivalent work experience.
- 8+ years of professional experience in DB2 for administration and systems programming support. CA and IBM tools for DB2 a plus
- Experience in building new DB2 subsystem environment
- Experience with configuring and managing DB2 in a parallel sysplex, DB2 Datasharing environments
- Ability to develop innovation, strategies, processes, and best practices in software management
- Experience with reviewing new versions of DB2 for functionality, advising how they benefit the client
- Ability to review DB2 security to find potential risks
- Experience with reorganization of application data
- Experience with reviewing, tuning of internal DB2 buffer pools and SQL code
- Experience with supporting DB2 security requests
- Support planned (disaster recovery) and unplanned (emergency) database recovery activities
- Knowledgeable in best practices of software management, maintenance, and documentation
- Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization
- Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues.
- System programming knowledge of multiple Mainframe Database Management Systems is a bonus.
Other Qualifications
- Self-motivated and able to work independently.
- Demonstrated ability to respond quickly and effectively to support requests from multiple clients
- Must be able to multi-task and work under short deadlines and in high pressure situations.
- Excellent communication skills (written, verbal and presentations)
- Ability to work as part of a team, as well as independently.
- Experience in installation/upgrade/customization of DB2 subsystem & related ISV software products
- SMPE Knowledge and experience
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.
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