Senior Manager, Business Intelligence

Develop a data strategy to quickly cultivate a data-driven culture across the organization. A successful data strategy will optimize our business performance by identifying growth opportunities and highlighting areas for improvement. To be successful in this role, candidates must have demonstrated experience in organizing data in a way that allows business leaders to make informed decisions and reach their full potential by leveraging timely and accurate data. The role will proactively communicate with stakeholders, team members and partners to support a high-performing team responsible for providing sales intelligence and data visualizations by leveraging business intelligence tools.

The Senior Manager is expected to execute this strategy by hiring and managing a team with diverse specializations located in India. Their team will include business analysts, SQL developers, report writers and sales data / platform administrators that can deliver on the vision that the Senior Manager aligns with stakeholders across the business. Despite this being a role with people management responsibility, the Senior Manager is expected to be hands-on, and understand the functions and responsibilities that they will hire for end-to-end. This will allow the Senior Manager to train and support their future team effectively.

The ideal candidate will be able to deliver results, take ownership of work and outputs, find a way to work through barriers, and work efficiently. We’re looking for someone to think analytically about the business, have a critical eye for detail, and have high expectations and standards. 

Responsibilities

• Coordinate and align priorities with the organization's strategic goals, partnering with business leadership to identify data and analytical needs.
• Lead the sales intelligence strategy in that combines business analytics and data visualization to make profitable, data-driven decisions.
• As a backbone to all things BI, establish and maintain high data integrity, quality, and governance standards. Craft data management practices are in place to support accurate and reliable data analysis.
• Develop dashboards that provide up to date information to sales leaders and sales associates on KPIs and other business objectives and goals.
• Translate intricate datasets into intuitive and insightful visualizations that drive data-based decision-making across the organization.
• Identify and communicate new requirements to enhance CRM capabilities to support reporting and analytics.
• Collaborate with IT in the selection, implementation, and management of BI tools and technologies. 
• Distill insights from data and communicate recommendations to business customers.
• Oversee the selection, implementation, and management of BI tools and technologies. Lead the creation and maintenance of reports, dashboards, and other data visualizations.
• Translate raw data into visual contexts that is easy for business customers to interpret.
• Oversee BI projects/enhancements from inception to completion, ensuring they are delivered on time and within budget.
• Present data insights to stakeholders and business leaders clearly and in a relatable way.
• Influence key decisions that would affect business decisions.
• Maintain an accurate data portfolio that includes high quality dashboards and data models.
• Mentor and upskill team members including data analysts, system admin and BI Developers.
• Participate in the exploration and evaluation of emerging reporting tools, technologies, and methodologies to drive innovation and leverage best practices to advance the organization's BI capabilities.

Requirements

• Bachelor's degree in computer science, Information Systems, Business Administration, or a related field. A Master’s degree or an MBA can be advantageous.
• 7-10 years of experience within Data Management or Visualization.
• 7-10 years of experience in a high-functioning, fast-pace work environment with strong business acumen.
• 3-5 years of people leaders with high social intelligence.
• Manage and mentor junior data analysts and BI developers.
• Proven expertise in executing data management, reporting & visualization in Domo. Secondarily Power BI and Tableau.
• Experience with Amazon Redshift and DBT desired.
• Proficient in Microsoft Office Suite.
• Knowledge of complex data integration from multiple data sources.
• Experience with Statistics and probability.
• Excellent verbal and written communication skills to translate complex data into easy-to-understand, practical terms that every person can understand.
• Deep understanding of data governance, compliance and privacy best practices.
• Agility to changing priorities and situations.
• High attention to detail and accuracy.