Senior Manager, Engineering

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

Job Title: Engineering Senior ManagerOverview: 

The Senior Manager, Engineering is responsible for managing and ensuring the performance and results of multiple agile teams across the Engineering organization. This role involves overseeing a team of 10-20 India-based resources, managing regular releases, learning the Billing product from a non-developer perspective, and handling internal and external communications. The Senior Manager will report to the Director.

What You’ll Do:

• Manage and be accountable for the performance and results of multiple agile teams.

• Oversee planning, staffing, budgeting, and expense priorities, recommending and implementing changes to methods.

• Provide leadership to agile teams, fostering a culture of accountability to meet business objectives and goals.

• Lead and supervise team(s), including setting performance objectives and conducting annual performance reviews.

• Develop staff members through coaching and fostering a positive work environment.

• Mentor and grow team leaders.

• Lead and manage the technical activities of multiple complex software development projects.

• Drive teams to adhere to existing processes and define new/improved processes.

• Motivate teams to solve problems and deliver high-quality results.

• Establish operational objectives and delegate assignments to staff members.

• Provide end-to-end governance and manage stakeholder relationships across the business group.

• Perform risk and dependency management across the engineering organization.

• Oversee resource planning activities and drive process improvement across the suite.

• Ensure the team delivers software within accepted quality standards by facilitating a working “definition of done” (DoD) for Agile stories.

What You’ve Done:

• Bachelor’s degree in Computer Science, Computer Information Sciences, or a related field.

• 15+ years of total work experience in software development (12 years minimum), or a Master’s degree with 12+ years of experience.

• 5 years minimum leadership experience (8+ years preferred).

• 7+ years of product experience.

• 9+ years of domain experience.

• Strong engineering background with deep knowledge of Agile Scrum.

• Ability to multitask and work on several projects simultaneously.

• Strong leadership, verbal, and written communication skills.

• Ability to drive third-party relationships when required.

• Exceptional problem-solving and analytical skills.

• Human relation skills or combined skills in understanding, developing, and motivating people.

Other Information:

• Travel: 0-10%

• Work Authorization: Legally authorized to work in the country of the job location.

• Location: Remote India

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead. 

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.

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Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.