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The Principal Customer Success Manager guides strategic customers in maximizing their Atlassian investments, driving adoption and mitigating churn. They develop relationships, create success plans, and engage with customers to ensure a seamless experience.
Top Skills:
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Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Head of Pre-Sales Operations will oversee Sales Field Ops, drive revenue performance, improve forecasting, and lead a global Sales Operations team.
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Cloud • Information Technology • Productivity • Security • Software • App development • Automation
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Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
As Senior Product Manager on the Loom Enterprise team, you are on a mission to make Loom the trusted video system of record for the enterprise segment. Your customers are end-users at our largest Atlassian customers, and enterprise admins and decision makers. You will build AI-first features that allow enterprise users to effectively discover, consume, and distribute video content.
This is a highly cross-functional role and you'll collaborate closely with your counterparts in Design and Engineering, as well as with Marketing, Support, Success, and Sales. To help our teams work together, you must be located between PST and EST.
What You'll Do
Your Background
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $164,700 - $215,025
Zone B: $148,500 - $193,875
Zone C: $136,800 - $178,600
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
As Senior Product Manager on the Loom Enterprise team, you are on a mission to make Loom the trusted video system of record for the enterprise segment. Your customers are end-users at our largest Atlassian customers, and enterprise admins and decision makers. You will build AI-first features that allow enterprise users to effectively discover, consume, and distribute video content.
This is a highly cross-functional role and you'll collaborate closely with your counterparts in Design and Engineering, as well as with Marketing, Support, Success, and Sales. To help our teams work together, you must be located between PST and EST.
What You'll Do
- Own vision and roadmap for end-user functionality for Loom Enterprise.
- Engage regularly with enterprise customers to develop a deep understanding of our users.
- Stay informed about industry trends, emerging technologies, and competitive landscape related to AI and the enterprise segment, and leverage this knowledge to drive innovation within Loom.
- Work across engineering, sales, design, data, research, and marketing to define and ship the roadmap.
- Set team goals and north star metrics that align with Loom's mission and drive maximum impact on our users and business.
Your Background
- 6+ years of product management experience (at least 2 of which involve Enterprise segment experience)
- You have experience building high-quality, AI-first products with design and engineering teams
- You have a working knowledge of technical systems in order to understand engineering-driven prioritization trade-offs
- You're customer-driven, with a willingness to get into the weeds
- You're an excellent communicator, both written and verbal
- You make things happen. You manage ambiguity and complexity affecting many stakeholders in an organized and structured way
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $164,700 - $215,025
Zone B: $148,500 - $193,875
Zone C: $136,800 - $178,600
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.