Senior Process Associate

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Review and investigate AML Transaction Monitoring alerts at an L2 level

• Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior

• Identify red flags and determine whether cases require closure or escalation.

• Prepare strong investigation narratives and SAR-supporting documentation

• Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators

• Ensure all investigations are completed accurately, timely, and in line with client procedures

• Maintain high-quality documentation suitable for audit, compliance, and regulatory review

• Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment

• Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders

• Participate in calibration sessions, process discussions, and knowledge-sharing forums

• Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses

• Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations

What You Will Need:

• 2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations

• Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews

• Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification

• Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation

• Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns

• Experience working with customer KYC/CDD/EDD information as part of investigations

• Ability to review large volumes of transactional data and identify unusual or suspicious patterns

• Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives

• Good analytical thinking, attention to detail, and decision-making ability.

• Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment

• Willingness to work in rotational shifts or client-aligned schedules, if required

What Would Be Nice To Have:

• Experience in fintech, payments, crypto, digital assets, banking, or global financial services environments

• Prior experience with crypto transaction monitoring, blockchain investigation tools, wallet screening, or virtual asset risk reviews, will be a added consideration/advantage

• Familiarity with tools such as Actimize, Oracle Mantas, NICE, Fircosoft, Chainalysis, TRM Labs, Elliptic, LexisNexis, World-Check, or similar compliance platforms

• Exposure to institutional onboarding, enhanced due diligence, sanctions screening, PEP reviews, adverse media reviews, or high-risk customer reviews.

• Knowledge of regulatory frameworks such as BSA/AML, FATF, OFAC, FinCEN, AML directives, or equivalent jurisdictional guidelines

About Guidehouse India

At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.

Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.

We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.

What We Offer

At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.

Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.

Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.

Important Fraud Notice

All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.

Contact Us

If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.

To learn more about Guidehouse in India, visit www.guidehouse.com/india.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.