Who is Turner & Townsend?
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Role Overview
As a Senior Project Manager in Project Management, you will be responsible for leading the execution of construction and workplace projects, ensuring quality, cost, safety, and scheduling objectives are met. You will coordinate stakeholders, manage site operations, and foster a collaborative and high-performing project environment.
Key Responsibilities
Team Leadership & Development
- Support the development of junior team members by providing day-to-day guidance, sharing technical knowledge, and encouraging collaboration.
- Contribute to a positive team culture by promoting open communication, mutual respect, and shared accountability.
- Demonstrate professionalism, reliability, and a proactive attitude in team interactions.
- Assist in onboarding new team members and helping them integrate into project workflows.
Client & Stakeholder Engagement
- Coordinate with clients, consultants, contractors, and suppliers to ensure smooth project execution and alignment with objectives.
- Facilitate regular stakeholder meetings and reporting to maintain transparency and progress visibility.
- Build productive working relationships with internal and external stakeholders through consistent follow-up and responsiveness.
- Support conflict resolution and issue management by escalating appropriately and offering practical solutions.
- Assist in onboarding new team members and helping them integrate into project workflows.
Project Planning & Execution
- Lead overall project management to ensure quality, cost, statutory compliance, safety, environmental standards, and scheduling requirements are met.
- Manage the implementation of the master programme, including materials and long lead items, ensuring alignment with project milestones and delivery timelines.
- Update and maintain the master programme and ensure short-term programmes—such as weekly work plans, look-ahead schedules, and inspection timelines—are reviewed and communicated effectively to all relevant stakeholders.
- Plan and organize statutory inspections and ensure timely approvals.
Site Coordination
- Monitor progress and quality through regular updates and collaboration with site teams or contractors.
- Ensure safety standards and compliance are implemented across all project activities.
- Support effective project administration, including documentation, reporting, and issue resolution.
Stakeholder Management
- Oversee and manage external consultants and multidisciplinary teams to ensure their deliverables align with the project’s strategic objectives, timelines, and budgetary constraints.
- Act as the key liaison between internal stakeholders and external consultants to maintain clear communication and ensure consistent progress toward project milestones.
- Facilitate and lead regular project progress meetings with consultants and stakeholders, ensuring alignment with project objectives.
- Foster a collaborative team environment and promote knowledge sharing across the project team.
Project Reporting
- Produce comprehensive project reports that capture key updates, risks, decisions, and action items to maintain transparency and informed decision-making.
- Prepare and manage project schedules using appropriate tools such as Microsoft Project, Primavera P6, or Excel, including baseline setting, critical path analysis, and progress tracking.
Procurement Management
- Manage the full procurement process for consultants, including drafting scopes, evaluating bids, and negotiating contracts.
- Ensure all procurement activities comply with internal policies and governance & compliance frameworks.
- Support timely engagement and onboarding of consultants aligned with project needs.
- Work closely with internal teams and consultants to ensure procurement outcomes support project goals.
Requirements
- Degree in Construction, Project Management, or a related discipline.
- Minimum 8 years’ experience in managing commercial office, retail, or showroom fit-out projects internationally.
- Strong knowledge of project management concepts, tools, and techniques.
- Proven experience leading small to medium-sized construction projects of low to medium complexity.
- Ability to work in a fast-paced, high-pressure environment and meet tight deadlines.
- Strong communication and leadership skills; fluency in English required.
KPIs
- Set clear objectives during performance reviews, actively monitor progress, and apply insights to drive career growth and achieve professional goals.
- Conduct quarterly check-ins with direct reports to provide feedback, identify growth opportunities and career development, as reflected in Peakon survey results.
- Successful project delivery by meeting agreed timelines, budgets, and quality standards, with outcomes reflected through client care score.
- Maintain financial reporting through D-365, with 100% compliance to internal controls and client billing requirements.
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
