Senior Proposal & Order Execution Specialist

Create a better future!

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference.  We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining and cement. We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

Department

You will be part of Global order Desk / GBC, Chennai. Your primary role is to support with order execution along with our technical departments, proposal team, procurement, and shipping functions. You will also ensure our customers’ satisfaction, you should be in daily contact with our valued mining customers, just as you liaise with our sales managers and technical advisors.

Role Purpose:  Responsible for Managing /Preparing techno commercial proposal /order execution (Engineering & Heavy Parts) and implementing proposal and ensure all business KPI’s.

Proposal and Order Execution:

• Lead and manage the execution of the sale order according to the execution plan by ensuring better contribution margin, revenue, quality and timely delivery while meeting or improving the customer requirement.
• Managing large, complex proposals that involve multiple teams and stakeholders. work with departments such as sales, marketing, finance, legal to ensure all legal and commercial points are verified and included in final proposal
• Execute orders with LC terms in collaboration with legal, finance and logistics team.
• Align with legal & compliance team for proposal and order execution for Embargo countries.
• Retrieve equipment specifications / technical input from appropriate business legacy system and provide input to proposal engineers to prepare technical proposal.
• Create and implement proposal and order execution strategies and align with standard operating procedures.  
• Manage proposal timelines and coordinate proposal governance and sign-off
• Monitoring and evaluate all orders and sales processes covering order processing, tracking of orders execution and ensuring timely delivery.
• Review order intake for order typology/product category for appropriate revenue generation.
• Ensure appropriate order typology and product category during order booking.

Interface with Internal Stake Holders:  

• Align with ROD/IOD on all activities starting from Sale order booking throughout execution to ensure financial and performance success.
• Collaborate with regional financial partner and communicate if there are any major deviation in order intake or contribution margin for any specific orders
• Collaborates with Engineering, Purchasing and Logistics to meet the Customer demand.
• Discuss with finance / legal if there are any disputes on contractual or commercial terms.
• Handle customer claims/NCR and provide solution in consultation with respective stake holders.

Customer Management:

• Ensure DIFOT is met as per incoterms.
• Monitor operational performance of proposal conversion and order intake.
• Collection of payment from customer.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
 

We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

Kindly note that we will review applications and interviewing actively, so please apply as soon as possible.

We will contact candidates via email.

No recruiters and unsolicited agency referrals please.