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Hapag-Lloyd

Senior Sales Business Development

Posted 2 Days Ago
Be an Early Applicant
In-Office or Remote
3 Locations
Senior level
In-Office or Remote
3 Locations
Senior level
Develops and manages a portfolio of small and medium-sized customers, achieves annual sales business development targets, promotes digital products, prepares quotations, conducts customer calls and quarterly business reviews, evaluates customer potential, and provides market intelligence. The role coordinates with internal teams, follows up on pricing and customer business, supports administrative filings, analyzes data, and optimizes cargo volume and profitability.
The summary above was generated by AI

  • Achieve annual target for SBD.

  • Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd

  • Develop a portfolio of small to medium-size customers.
  • Promote all digital products for Hapag-Lloyd to our 
    customers. 
  • Co-ordination with SXC / SCN
Responsibilities

  1. Prepare calls, conduct calls, report and follow-up on calls

  2. Evaluate customer potential (Forecast/Budget) and conduct
    MR Sales Planning where appropriate

  3. Business reviews- conduct customer performance reviews
    (QBR – Quarterly Business review) 

  4. Selectively engage with TM when relevant

  5. Preparing rate quotations, filtering rate request to ensure cargo
    identified and quoted is aligned to company strategy and to 
    optimize vessel utilization on volume and profitability

  6. Give feedback on the market including rates, competition activities,
    market conditions etc. to all relevant stakeholders

  7. Follow-up on customer business, quotations, free time and pricing
    approval requests

  8. Ensure timely completion of administrative tasks such as RA fling,
    FMC filing, handover to CS, etc.

  9. Market Intelligence – be a subject matter expert on geography 

  10. Data Analytics- able to review, identify and process data 
     

    Mandatory: Request you to please provide answers
    to the questions below as part of the shortlisting 
    process (kindly attach your responses along with your resume).

  • Export Development:
    Describe your experience in developing Export business,
    please share a macro view of trade lanes/commodities/
    volumes moving out of Zone 2.
  • Portfolio Management:
    Define customer segmentation and give examples on
  1. Where you have converted a non-performing account,
  2. and an example where you onboarded a new account 
    What was your approach and outcome in both cases?
  • Market Intelligence.
    What type of market feedback have you have shared with
    management in your current/previous roles? Share an example.
Qualifications

 

  • University degree

  • Very good command of written and spoken English
    & Local Language. 

  • Working knowledge of MS Office

  • Able to work well with others and follow guidelines. 

  • Positive attitude

  • Receptive and be able to grasp new ideas and motivate oneself for personal development

Hapag-Lloyd Chennai, Tamil Nadu, IND Office

1st Floor, Venkatnarayana Towers, 60, Venkatanarayana Rd, T. Nagar, Chennai, Tamil Nadu, India, 600017

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