Jobs at Hapag-Lloyd

Lead enterprise automation strategy and roadmap, build and scale an Automation CoE, deliver RPA/IPA solutions (Blue Prism, UiPath, Power Automate), optimize cloud FinOps reporting, manage automation delivery and operations, apply Lean/Six Sigma, and drive measurable productivity and cost savings across global teams.

Lead the Finance, Administration, and IT oversight functions: set financial strategy, budgeting, forecasting, controls, statutory compliance (including SEZ and multi-state tax), risk management, treasury, and audits. Build and lead a high-performing finance team, drive financial transformation and automation, oversee vendor and facilities management, and ensure IT infrastructure, continuity, and asset lifecycle management to support business growth.

Design, build, and automate secure AWS infrastructure and CI/CD pipelines. Ensure availability, performance, scalability, and compliance (PCI‑DSS, HIPAA, SOX, GDPR, CCPA). Manage releases/configuration, container and API security, serverless solutions, security automation/ML, monitor systems, and publish CICD best practices.

Provide 2nd-level EDI support: manage ANSI/X12 and EDIFACT messages, troubleshoot errors using Axway B2Bi and IBM MQ, view mainframe logs, operate across Windows/Unix/mainframe, coordinate third parties, and work 24x7 shifts.

Support development teams to instrument applications with OpenTelemetry, configure and integrate observability backends (Datadog, Dynatrace, Grafana) with external systems, define SLIs/SLOs, and collaborate on 24/7 OpenTelemetry infrastructure availability and reliability.

Lead and coordinate major IT incident response across teams, drive timely root-cause resolution, communicate status to stakeholders, manage post-incident reviews, and implement process improvements to reduce recurrence.

Lead QA and operations alignment for enterprise-scale systems: define quality standards, oversee test automation and incident/release management, drive DevSecOps and CI/CD practices, collaborate across Chennai and global teams, and implement governance and continuous improvement for reliability and deployment readiness.

Lead IT Operations Engineer responsible for operating, monitoring and improving cloud-based, business-critical platforms. Define SLIs/SLOs, integrate observability, manage maintenance and security, drive IaC/automation and CI/CD optimization, coordinate incident and problem management, and lead continuous scalability, reliability and cost-efficiency improvements.

Maintain and troubleshoot Windows endpoints, manage IT asset inventory and RFID systems, provide first- and second-line support using ITSM tools, perform patching and security hardening, automate reporting with PowerShell/Excel/Azure tools, and manage onboarding/offboarding and ITIL-based service delivery.

Lead product strategy and roadmap for the Pricing ecosystem, manage product managers and requirement engineers, coordinate cross-functional teams, drive heartbeat planning and agile delivery, oversee FIS3 application development and integrations, engage stakeholders, and coach teams to ensure timely, high-quality product outcomes aligned with business goals.

Lead the global Continual Service Improvement practice: define and govern CSI framework, identify and prioritize improvement opportunities, run maturity assessments and transformation programs, implement KPI and reporting models, drive analytics/AIOps and automation adoption, manage CSI portfolio and benefits realization, and provide executive insights to improve IT service quality and operational efficiency.

Lead Major Incident Management coordinates and drives resolution of critical IT incidents, owns communication with stakeholders, facilitates cross-functional incident response, performs root-cause analysis, and implements process improvements to reduce recurrence and impact.

Lead FinOps reporting and data engineering for cloud and on-prem environments. Collect, clean, and integrate billing/usage data, build ETL pipelines and automation (Python/Terraform/SQL), create dashboards and unit-economics models, support forecasting, cost allocation, and optimization, and provide FinOps insights to leadership to improve cost governance and forecasting accuracy.

Design, develop, and maintain backend services and scalable RESTful APIs using Kotlin, Java, and Spring Boot. Collaborate with product, DevOps, and QA, ensure performance, security, and scalability, write tests, participate in architecture and CI/CD/DevOps practices, and troubleshoot/optimize systems.

Lead operation, monitoring, maintenance, automation and incident/problem management for cloud-based, business-critical platforms. Design and implement observability (SLIs/SLOs), drive IaC/CI-CD improvements, coordinate updates with vendors, ensure security and reliability, and manage service requests and continuous platform optimization.

Lead DB2 Database Engineer to manage and optimize DB2 LUW on Linux and AWS. Responsibilities include performance tuning, backup/restore, replication, monitoring, automation (scripting/IaC), security/compliance, DR drills, migrations, and collaboration with application and DevOps teams for stable, scalable database environments.

Develop and enhance the CargoMate mobile and web applications, implement new features from the product roadmap, integrate with backend REST APIs, ensure testing and Google Play deployment, troubleshoot issues, collaborate with global teams, improve development processes, and prioritize tasks under team lead direction.

Provide Level 2 support for shipping-related SaaS applications: troubleshoot incidents, perform root cause analysis, monitor performance, document SOPs, collaborate with developers/DBAs/infrastructure, communicate with stakeholders and SaaS providers, and contribute to knowledge base and preventative solutions.

Manage sales execution for reefer shipping customers by evaluating customer potential, expanding and optimizing accounts, negotiating contracts, tracking tenders, maintaining Salesforce records, conducting customer visits, monitoring performance, coordinating pricing and customer-service handoffs, and providing market feedback. The role also requires developing strategies for reefer business growth and addressing equipment imbalances and container malfunctions.