Technical Support Specialist (EDI)

Manage and maintain all EDI Messages (ANSI and X12)

Error management on EDIFACT (ANSI/X12)

Deduction and correction of errors using AXWAY B2Bi tool; IBM MQ, MQ Explorer.

View, download and export logs from IBM Mainframe

Must be able to manage messages within Windows Network, Unix/Linux, mainframe. Coordinate with third party for message corrections.

Responsibilities

 

• Personal Attributes:

• Strong teamwork and collaboration skills.

• Basic or end to end knowledge in Shipping Life cycle.

• Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.

  Additional Notes:

   

• Preferably immediate Joining or a minimum of notice period. Ready to work in 24x7 shift, including night shifts.

• Willingness to work in perennial night shifts

• Ready to re-locate near office location in case staying away from office area

Qualifications

• Bachelor’s degree.

• A degree in computer science or a related topic would be an added advantage. Experience in  2nd level support for EDIFACT

• Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ

• Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe

   

• Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform

   

• Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture

   

• Good to have exposure in SSL certificates handling and implementation Good to 

  have experience in using JIRA, Confluence

   

About UsHapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong. About the Team
Technology center in Chennai
Welcome to Hapag-Lloyd Technology Center Chennai: Where Innovation Thrives

Hapag-Lloyd Technology Center Chennai, located in the Chennai World Trade Center, is more than just a captive center; it's a beacon of technological innovation. Hand in hand, with two other Hapag-Lloyd IT Hubs in Hamburg (Germany) and Gdansk (Poland), we are ushering in a new era of IT excellence.

Hapag Lloyd Technology Center was opened on June 1st, 2023, with a goal to rapidly expand, envisioning a team of 400+ experts in the coming years.

HLTC Leaders of Innovation
Leading HLTC Chennai are Balamurugan Palanivelu (CEO), Balaji Ramamoorthy (CTO), Vaishali Shetty (CHRO), and Sameer Saxena (CFO).

At Hapag-Lloyd Technology Center, our team is in constant expansion mode. Join us as we continue to grow and innovate! Your expertise can play a vital role in our dynamic and evolving environment.

Global Excellence in IT – Trusted Partner to Grow Your Career
Our Global ONE IT operates across three strategic hubs worldwide: Germany, Poland, and India. Together, we are dedicated to perfecting Hapag-Lloyd's IT solutions. With nearly 200 years in the business, innovation has always been in our DNA.

Our enduring presence makes us a reliable employer for those seeking a workplace that successfully adapts to a changing world, embracing ecological trends and innovation. At Hapag-Lloyd, your work is not only engaging but also has a real impact on our reality.

As we continue to evolve and enhance our market position, we are actively seeking the best IT experts to bring their diverse perspectives to our team.

Join us and be part of a team that is driving innovation, ecological responsibility, and excellence in IT. Your career will thrive with us!
https://www.hapag-lloyd.com/en/company/career/working-in-tech/our-offices/office-chen.html

Perks and Benefits at HLTC :

• Recreation: Play area with PS5, Table Tennis, Foosball, Carrom, and Chess
• Financial & Health: Provident Fund, Gratuity, Performance Bonus, Medical Insurance, Leave Travel Allowance
• Work-Life Balance: Hybrid model after 3 months based on Manager's approval (3 days in office, 2 days WFH), Generous Leave Policies
• Facilities: Car/Bike Parking, Food Court, Modern Office Environment
• Professional Development: HL Academy - Training Programs, Career Growth Opportunities, Employee Referral Policy,IJP.