Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
Roles and Responsibilities
- Technical Writing and Product Documentation
- Gather information through product requirements & technical specification documents, interviews, product demos and product exploration
- Work closely with product management and engineering to understand the concepts well and create well-thought-through documents
- Understand the various user journeys and present the content in a manner that can be easily consumed
- Use aids like diagrams, flowcharts and videos in the articles as and when required to explain the concepts better detailing the nuances
- Peer-review, editing and proofreading
- Continuously work towards improving the quality of content
- Work with internal teams, identify the documentation bugs and gaps and work on the feedback
Required Skills and Experience
- 6-8 years of experience in technical writing
- Excellent communication skills in English (written and verbal)
- Proven work experience in developing procedural software documentation
- Ability to quickly grasp complex technical concepts and convert them into a consumable form using examples, images and videos
- Ability to probe, ask questions and research
- Quick learner
- Excellent team player
Good to Have
- Exposure in writing API & technical specification documentation
- Content (documents, presentations, videos etc.) preparation for training material for users
- Market and competitor research and analysis
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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