Provides technical support for telecom core networks by monitoring MSC sites, executing preventive and corrective maintenance, managing facilities, access, spares, and third parties. Troubleshoots Packet Core, CS Core, IP, GPRS, IMS, and Wi-Fi issues using network traces and tools such as Wireshark. Coordinates with NOC, back-office, SRF, and TSG teams, handles faults and change requests, analyzes reports, maintains backups, and supports 24/7 network operations.
Join our Team
About this opportunity:
We are looking for a Core Support Engineer that will provide technical service and support to our customers. In this role, candidate will resolve problems to stabilize and optimize customer networks.
What you will do:
The skills you bring:
Note- All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Chennai
Req ID: 793272
About this opportunity:
We are looking for a Core Support Engineer that will provide technical service and support to our customers. In this role, candidate will resolve problems to stabilize and optimize customer networks.
What you will do:
- Surveillance monitoring of MSC site location
- Corrective Maintenance Execution
- MSC Site Facility Management
- MSC Site Information Management
- Third party supervision
- Preventive Maintenance Execution
- Spare part handling
- Physical Site Access Management
The skills you bring:
- Good knowledge of the PS & CS nodes in the network.
- Good understanding of the Trace analysis Wireshark traces.
- Work in an efficient way, particularly with respect to the tasks corresponding with her/his function (level).
- Proficient Knowledge of Packet Core & CS Core Network and IP domain.
- Working experience of Ericsson/Huawei MSC/GMSC media gateway.
- Exposure of IP Networks, routing protocols and sub-netting.
- Excellent in troubleshooting of GPRS/Data related issues, Taking and analyzing traces for resolution of the issue.
- IMS Core /WiFi Network knowledge.
- Phenomenal Teammate and lead a small team within area of responsibility.
- Troubleshooting Skills of CS/PS Core Nodes Deployed in Circle.
- Experience in MGW, MSS, GMSC, GMGW, STP, DRA.
- Will be working in Circle Operations.
- Flexibility to work 24*7.
- Fault Handling in along with NOC and Back Office.
- Daily Report analysis and action plan for critical metric Dip.
- Routine audit of Parameters of Different Packet Core Nodes.
- CR Handling and Co Ordination with SRF Team.
- Customer Complaint resolution in coordination with TSG.
- Ensuring CS/PS/PBN/IN Core Node Backup Process.
- Adherence to Guideline share by Customer /Central Team.
- Any other responsibility w.r.t Network upkeep requirements.
Note- All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Chennai
Req ID: 793272
Ericsson Chennai, Tamil Nadu, IND Office
Ericsson Chennai Hub Office
Key IT stretch along OMR with strong tech presence. Close to residential areas, eateries and the coast, offering a relaxed lifestyle with good connectivity to central Chennai.
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads technical response to critical telecom network outages, including fault isolation, multidomain troubleshooting, recovery strategy execution, root-cause analysis, and service restoration. Coordinates cross-functional and multi-vendor teams, develops recovery plans and playbooks, supports emergency review boards, provides executive and customer updates, and presents technical recommendations. Requires extensive 5G Core, EPC, IMS, CNIS, and CCD expertise, strong communication skills, and shift flexibility.
Top Skills:
5G Core (5Gc)CcdCnisEpcImsObservability ToolsTelecom Network Troubleshooting
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads technical response to critical telecom network and product outages. Responsibilities include fault isolation, multidomain troubleshooting, recovery strategy execution, root-cause analysis, emergency status reporting, executive and customer communications, review boards, recovery playbooks, mentoring, and deployment support. Requires extensive telecom cloud, networking, virtualization, monitoring, and troubleshooting expertise, along with strong leadership, communication, presentation, and customer-handling skills.
Top Skills:
5G CoreAlarmsCcdCeeCloud MonitoringCloud NetworkingCnisEpcImsKpi AnalysisKubernetesLogsMirantis OpenstackOracle SolarisRed Hat Enterprise LinuxSdiSdnTcp/IpVirtualization
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Design, test, automate, troubleshoot, and document high-quality software products. Ensure test coverage, participate in artifact reviews, report progress to stakeholders, and collaborate in cross-functional Agile and Lean development teams. The role requires software development expertise in Golang and Python, cloud-native technologies, Kubernetes, Docker, Linux, infrastructure, networking, observability, and open-source environments.
Top Skills:
AgileCloud InfrastructureCloud-Native ArchitectureDockerGerritGitGoHelmIp NetworksJavaJenkinsKubernetesLeanLinuxMavenObservability StackPythonVirtualization
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
