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Engineer and maintain secure, high-performance software while supporting business-critical production environments. Responsibilities include application monitoring, incident and problem management, troubleshooting, root cause analysis, log analysis, software development, testing, deployment, operations, and lifecycle maintenance. The role requires collaboration with cross-functional teams and handling critical issues in a 24x7 environment, using Unix/Linux, AWS, monitoring tools, scripting, and DevOps practices.
Join us as a Software Engineer
- This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
- Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
- It’s a chance to hone your existing technical skills and advance your career
- We're offering this role at senior analyst level
What you'll do
In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.
The role involves monitoring critical applications, troubleshooting incidents, performing root cause analysis, ensuring system stability, and supporting business-critical production environments.
You’ll also be:
- Producing complex and critical software rapidly and of high quality which adds value to the business
- Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
- Collaborating to optimise our software engineering capability
- Designing, producing, testing and implementing our working code
- Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations
The skills you'll need
We are looking for a Production Support Engineer with 3-6 years of experience to join our team. The ideal candidate should have strong production support experience, working knowledge of Unix/Linux systems, and exposure to AWS cloud services. ITIL knowledge / certification and experience with scripting, monitoring tools, or DevOps practices will be preferred.
You’ll also need:
- 3+ years of Production Support experience in a 24x7 environment
- Good knowledge of Unix/Linux commands and troubleshooting
- Working experience with AWS services and cloud-based applications
- Experience in incident management, problem management, and RCA preparation
- Exposure to monitoring, log analysis, and application support activities
- Strong analytical and communication skills
- Ability to work with cross-functional teams and handle critical production issues
Hours
45Job Posting Closing Date:
15/10/2026NatWest Group Chennai, Tamil Nadu, IND Office
Kosmo One, Plot No 14 3rd Main Road, Ambattur Industrial Estate, Chennai, Tamil Nadu, India, 600 058
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
