Solutions Architect - ServiceNow

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

ServiceNow Architect should have broad understanding of the servicenow platform as well as understand on the modules in a deep manner having done several implementations. They should be able to solution complex servicenow requirements as well as suggest technical best practice. Also they should have an understanding of AI and how to best use ServiceNow AI to help clients.
This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components.

What you'll be doing

Key Responsibilities

• Lead the architecture of servicenow solutions
• Advise clients on how to best use the servicenow platform

• Develop solution blue prints
• Design and implement integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies.

• Leverage ServiceNow's automation capabilities to streamline IT processes and improve service delivery.
• Establish and enforce governance standards, policies, and procedures for ServiceNow platform usage.
• Monitor platform performance, conduct audits, and implement improvements to optimize ServiceNow operations.
• Develop various personas and create a strategy for user experience
• Ability to integrate AI into servicenow solutions thinking out fo the box and innovatively

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

Experience:

• 8 plus years of experience as a servicenow Architect
• Proven track record of successfully designing and implementing complex ServiceNow solutions in large-scale enterprises.
• Necessary ServiceNow certifications
• At least 3 successful implementations of ServiceNow.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.