Specialist, Software Development Engineering (Tandem Support)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful L2 Support (Tandem) professional do at Fiserv?                                                      

• Execute integration, system, feature interaction, stress, performance testing for Clover products.
• Working experience on Production Support domain.
• Should be flexible to work in 24x7 shifts.
• Provide implementation Support.
• Postproduction deployment support which is Incident management support
• Problem management support
• Update the production support runbooks as required.

What you will do:

• Work as a part of a L2 production support team along with server engineers, L3 engineers and developers.
• Support Production deployment.
• Update the production support runbooks as required.
• Postproduction deployment support which is Incident management support

What you will need to have:

• BS in an engineering discipline, preferably computer science or engineering, or equivalent work experience
• Shave knowledge on HP nonstop, Tandem and bit of Tal and Administration support.
• Good knowledge on ITIL principles.
• Experience with tools like GitLab, Bitbucket.
• Ability to learn new tools quickly and independently.

What would be great to have:

• Good exposure on Unix flavours (Solaris, Linux, AIX)
• Good analytical skills on Oracle and MySQL. Working knowledge on Windows Platform.
• Experience with monitoring tools like Control-M Scheduler
• Knowledge on Shell scripting
• Working experience on Production Support domain.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.