Specialist, System Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Specialist, System Engineering

What does a successful Splunk Engineering Expert(Administration) do at Fiserv?:

• The Fiserv Observability team is building solutions that improve visibility into the customer generated traffic across thousands of services.   We are on an exciting journey to improve observability of all services and improve the customer experience by using the data. 
• As a Logging Engineer you will have the opportunity to work on products that improve availability, enable peak readiness and positively impact every service across Fiserv.  You will partner with several teams across Fiserv to develop observability solutions, deliver data stream processing, and enable automated recovery.
• As a technical Splunk Engineer, you’ll have the opportunity to manage the complex challenges of scale within a logging and metrics environment, while using your expertise in development, complexity analysis and large-scale system design.  The engineer must adopt and support a culture of diversity, intellectual curiosity, problem solving and openness.

What you will do:

• Designing, implementing & support scalable and robust Splunk architectures on large scale to support 80 TB data ingestion.
• Integrating Splunk with various DevOps tools and platforms such as CI/CD pipelines, monitoring tools, configuration management systems, and more.
• Setting up robust monitoring and alerting mechanisms within Splunk to proactively identify and address issues.
• Identify areas for improvement through automation and scripting to enhance system reliability.
• Perform after-action reports and root-cause analysis reviews with the architecture and engineering team.
• Build a Splunk Hygiene Program that focuses on optimal searches and Splunk configuration best practices.
• Developing automation scripts and tools to streamline Splunk deployments, configurations, and maintenance tasks.
• Troubleshoot and resolve system and application issues to maintain optimal performance in hybrid environments.
• Identify areas for improvement through automation and scripting to enhance system reliability.
• Ensuring that Splunk implementations adhere to best practices in terms of security, performance, and reliability.
• Collaborating with cross-functional teams including developers, operations, security, and business stakeholders to ensure Splunk meets organizational needs.

What you will need to have:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field
• Splunk - 5 to 8 (Negotiatable)
  • Experience with Splunk premium products a plus – ES, ITSI, UBA, MLTK, etc.
  • Splunk query, reporting, and dashboard skills with particular emphasis on reporting on infrastructure and application performance and capacity
  • Splunk administration skills in an enterprise environment ingesting >80TB daily
  • Splunk SmartStore (configuration, support, and implementation) is highly desired
  • Experience administering a mid - large scale Splunk deployment(s)
  • Experience engineering and maintaining the enterprise strategic implementation of Splunk deployments highly preferred
  • Hands on experience in troubleshooting environments across the entire architecture (i.e. applications to infrastructure)
• Ansible - 3 to 5
  • Experience with Ansible automation tool
• Linux - 3 to 5
  • Experience with Linux OS (basic commands) & troubleshooting
• Cloud - 3 to 5 (Azure/AWS)

What would be great to have:

• Master’s degree in computer science, Information Technology, Engineering, or a related field
• Hands-on Experience with Gitlab
• Hands-on Experience with Terraform
• Hands-on Experience with Shell Scripting

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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