The role involves processing export/import documents, coordinating with trade operations, maintaining accuracy, and ensuring compliance with regulations while serving customers.
Processes export/import/remittance documents, LCs/BGs, and discounts in line with internal policy and FEMA/RBI/ICC; coordinates with centralized trade ops and customers.
Responsibilities- Maintain First Time Right (FTR) status in all documents submitted to centralized operations.
- Provide proactive service to customers, addressing forex-related queries.
- Attend RBI, internal, concurrent, and external audits; ensure timely rectification of observations.
- Conduct KYC verification and customer due diligence for all forex transactions.
- Complete EDPMS/IDPMS entries accurately and within timelines.
- Ensure proper disposal of BRCs, duty drawback, interest subvention, ECGC premium, TCS, and other statutory dues.
- Share market updates and views with clients to support decision-making.
- Support mapped branches (C Category) in trade operations and credit limit processing.
- Participate in joint customer visits with branch heads or sales teams.
- Stay updated on AML/KYC/RBI guidelines and trade finance regulations.
- Complete mandatory e-learning and capacity-building courses (IIBF certification preferred).
- Contribute to knowledge sharing and mentoring within the team
Experience: 3 to 5 years
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