Jobs at CSB Bank

Enter and process inland, retail and forex trade finance transactions into the bank's Core Banking/Satellite systems, ensuring accuracy, timely TAT adherence, and compliance with RBI/FEMA norms to avoid operational loss. Support data retrieval from regulator websites and pursue quality courses such as Trade Finance and AML.

The Credit Manager analyzes and evaluates loan portfolio risks, assesses customer creditworthiness, recommends credit decisions, and improves operational efficiency in handling high-value deals.

Manages digital payment operations, including reconciliation, settlement, chargebacks, disputes, merchant settlements, operational controls, regulatory reporting, and vendor governance. Drives automation and process improvements, monitors service levels and risk, implements regulatory and system changes, oversees payment network and service-provider relationships, and ensures compliance with RBI outsourcing guidelines and internal policies.

Promote bank products and services to achieve sales targets through direct and indirect marketing. Conduct market research, identify client needs, and organize client meetings.

Assess and underwrite credit exposure for midmarket and NBFC clients, analyze financials and business viability, recommend credit actions and structures, ensure grading and documentation, lead critical projects, and improve process efficiency. Work independently and mentor junior officers.

Supports business objectives through HR advisory, workforce planning, employee engagement, talent acquisition, onboarding, retention, succession planning, and performance management. Partners with business leaders and stakeholders to address workforce needs, monitor staffing and attrition, develop talent pipelines, support career progression, and implement people initiatives that strengthen organizational effectiveness and employee experience.

Evaluates complex commercial vehicle and construction equipment loan proposals through financial, customer, collateral, and risk assessment. Conducts due diligence, field visits, and credit decisions within delegated authority. Monitors portfolio quality, delinquency, losses, documentation, compliance, and risk indicators. Advises business teams on underwriting policies, collaborates with cross-functional stakeholders, and recommends process and control improvements to support prudent lending and sustainable portfolio growth.

The Sales Manager is responsible for promoting the bank's products, driving strategies, mentoring sales teams, and ensuring compliance to achieve sales targets.

Supports credit administration and loan operations by reviewing documentation, monitoring insurance and valuation compliance, maintaining security and post-disbursement records, tracking covenants and exceptions, updating MIS reports, and supporting portfolio monitoring, audits, risk management, and regulatory governance.

Manage branch customer relationships, service requests, account documentation, KYC and CKYC submissions, regulatory compliance, customer acquisition, and portfolio growth. Conduct cold calls and below-the-line activities, cross-sell insurance and investment products, activate digital banking services, and meet acquisition, balance, usage, and service-level targets.

Provide hands-on support for mobile banking applications, troubleshoot incidents across Android and iOS clients and backend services, perform Oracle PL/SQL and Java-related fixes, monitor systems, manage BAU handovers, document solutions, and offer 24/7 support to minimize downtime.

Manage daily reconciliation and settlement of channel transactions with network providers (NPCI, VISA, MasterCard, payment aggregators); handle accounting for settlement, pool and suspense accounts; manage card disputes within RBI TAT; ensure compliance and timely escalation of exceptions.

Support digital payment operations through account reconciliation, settlement processing, card and transaction management, dispute and chargeback resolution, exception monitoring, escalation, regulatory compliance, internal controls, and audit support. The role focuses on accurate transaction processing, timely issue resolution, operational risk monitoring, and improving service quality and efficiency.

Authorize and verify Trade Finance, Retail Inland, and Forex transactions for compliance with FEMA, RBI, ICC, AML/KYC and internal policies. Ensure timely transaction processing, adherence to TATs, support branches, manage operational controls, assist audits, and maintain regulatory knowledge.

Manages credit administration for SME and Wholesale Banking, including preparation and verification of loan, sanction, and security documents. Ensures compliance with sanction terms, pre- and post-disbursement conditions, legal requirements, risk policies, and audit standards. Coordinates with Legal and business teams, resolves stakeholder queries, supports limit uploads and mortgage creation, maintains processing accuracy and turnaround times, and identifies process and risk improvements.

Independently manages and validates reconciliation activities, investigates exceptions, performs root cause analysis, resolves aged breaks, and reviews reconciliation certifications. The role monitors quality, service levels, controls, and exception ageing; challenges inadequate investigations; supports audits, regulatory reviews, risk assessments, and governance reporting; and identifies opportunities to automate and improve reconciliation processes.

The role involves developing relationships with OEMs and dealers, achieving sales targets, acquiring customers, and maintaining relationships.

Own business sourcing and channel relationship management for loan disbursement. Coordinate end-to-end disbursement processes, ensure documentation and credit approval compliance, empanel dealers, allocate resources, and hire/train/motivate the sales team to achieve targets.

Serve branch customers, handle account servicing and operations per audit compliance, acquire new-to-bank customers through area mapping and cold outreach, complete accurate AOF/KYC/CKYC, cross-sell products (insurance, investments), activate digital banking, and manage portfolio balances and service requests within TAT.

Source and close trade and forex deals directly and via branches; meet revenue, CASA and fee targets; guide branches on FEMA/RBI/ICC-compliant documentation and Trade Hub processing to improve FTR and TAT.