The Sr. ServiceMax Business Analyst will analyze requirements, translate them into specifications, design solutions, conduct testing, and improve processes related to field service management.
Sr. ServiceMax Business Analyst
Location: Pune
Experience: 8+ years
Job Description:
We are seeking a seasoned Sr. ServiceMax Business Analyst with over 8 years of experience in the field. The ideal candidate will possess a strong background in ServiceMax implementations and have a comprehensive understanding of business processes related to field service management.
Key Responsibilities:
- Analyze business requirements and translate them into functional specifications for ServiceMax.
- Collaborate with stakeholders to define project scope and objectives.
- Facilitate workshops and meetings to gather and document requirements.
- Design and configure ServiceMax solutions to meet business needs.
- Conduct system testing and support user acceptance testing.
- Provide training and support to end-users.
- Continuously assess and improve existing processes and systems.
- Stay updated with the latest trends in ServiceMax and field service management.
Requirements:
- 8+ years of experience as a Business Analyst, with a focus on ServiceMax.
- Proven experience in gathering and documenting business requirements.
- Strong understanding of field service management processes.
- Excellent analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Strong communication and interpersonal skills.
- ServiceMax certification is a plus.
Benefits:
We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. Join us in driving excellence in field service management!
Top Skills
Servicemax
Johnson Controls Chennai, Tamil Nadu, IND Office
Rajam Towers, 3rd Floor, #45, Kavignar Bharathidasan Road, Teynampet, Chennai, India, 600018
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