Join the Digital Grid Management team as a Technical Writer, translating complex software documentation into user-friendly guides, collaborating with development teams and ensuring high-quality content delivery.
The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleAspenTech is looking for an experienced Technical Writer to join our Digital Grid Management product documentation team. In this role, you will use your passion for communication to help translate complex technical concepts into comprehensive, user-centric content that is easy to understand. You will work collaboratively with other technical writers and development teams to ensure DGM customers have all the information needed to effectively use our industry-leading products. Specific, on-the-job training will be provided.Your Impact- Research, write and edit documentation such as configuration guides, user’s guides and other related technical materials.
- Develop an in-depth understanding of products to efficiently manage and deliver complex software documentation that meets the needs of the target audience.
- Work closely with development teams, subject matter experts and internal stakeholders to continually improve documentation.
- Utilize ticket tracking system to ensure tasks stay on track and deadlines are met.
- Apply design and style guides to existing documentation to ensure consistent look and feel across documentation library.
- Bachelor's degree in Technical/Professional Writing, English, Engineering, Computer Science or a related technical field.
- 2+ years of experience in developing software or technical documentation.
- Thorough understanding of how to translate complex information into concise, easy-to-follow instructions.
- Aptitude for technology, Automation, and IT/Software applications.
- Comfortable working at both the high level and detail level; must be result, process and quality oriented.
- Ability to meet deadlines and handle multiple priorities, remaining flexible and effective in a fast-paced environment.
- Excellent writing, communication, organizational and interpersonal skills.
- Exposure to documentation authoring software (like MadCap Flare) preferred.
- Knowledge of HTML and web publishing preferred.
- Understanding of Agile methodology preferred.
- Familiarity with project management tools such as Jira and Jama preferred.
- #LI-RR1
Top Skills
HTML
Jama
JIRA
Madcap Flare
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